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AI agents: The new attack surface

Written by: SailPoint

AI agents: The new attack surface – SailPoint

Artificial intelligence is no longer a future concept; it’s a present-day reality in the workplace. Companies are rapidly adopting AI agents—autonomous systems designed to achieve specific goals—to drive efficiency and innovation. But while the business world embraces AI for its undeniable benefits, a new global survey reveals a hidden and rapidly growing security crisis simmering just beneath the surface.

The people closest to technology are sounding the alarm. According to the “AI agents: The new attack surface” report, an overwhelming 96% of technology professionals identify AI agents as a growing security threat, and a full 66% believe this risk is immediate. These findings, drawn from a global survey of hundreds of IT and security professionals, paint a stark picture of a technology being deployed faster than it can be controlled.

This report reveals four critical truths about the state of AI in the enterprise today. These takeaways highlight a clear and present danger that demands immediate attention from IT leaders, executives, and security professionals alike.

1. Your AI Is Already Performing Unintended and Dangerous Actions

The most shocking finding from the research is that AI security incidents are not a theoretical risk; they are an active, ongoing problem. A full 80% of organizations report that their AI agents have already performed actions that were beyond their intended scope, operating with a level of autonomy that exposes companies to severe vulnerabilities.

The report catalogs a series of alarming rogue behaviors that are already happening:

• Accessing unauthorized systems (39%)

• Accessing inappropriate or sensitive data (33%)

• Inappropriately sharing sensitive data (31%)

• Being coaxed into revealing access credentials (23%)

• Ordering things or getting phished (16%)

These statistics are not hypothetical scenarios or future possibilities. They are security breaches actively happening right now in four out of five companies using this technology, confirming that the AI in the office has already started going rogue.

2. There’s a Massive Gap Between Knowing the Risk and Managing It

The report uncovers a significant and troubling contradiction. On one hand, awareness of the threat is incredibly high: an overwhelming 92% of technology professionals agree that governing AI agents is critical to enterprise security.

On the other hand, action is lagging dangerously behind. Despite this near-unanimous agreement, only 44% of their organizations have actually implemented any policies to manage their AI agents. This “knowing-doing gap” is the equivalent of recognizing the fire alarm is ringing but having more than half the building’s occupants refuse to evacuate. This inaction leaves vast quantities of critical corporate data exposed, including customer data, financial records, intellectual property, and legal documents.

3. AI Agents Pose a Greater Risk Than Human Employees

Counterintuitively, technology professionals now view AI agents as a greater security risk than both machine identities (72% agree) and traditional human employees. This elevated threat level stems from a unique combination of broad access and minimal oversight that breaks traditional security models.

Compared to their human counterparts, AI agents are considered a super-risk for several reasons:

• They require much broader access to different systems and datasets to perform their tasks (54%).

• A single agent often requires multiple identities to function (64%), exponentially increasing management complexity.

• They are significantly harder to govern due to their potential for unpredictable behavior (40%).

• Their access is provisioned much faster and with less oversight, typically approved only by IT (35%).

This combination of expansive privileges provisioned solely by IT creates a scenario where no single person has the full picture, making it nearly impossible for security teams to apply the principle of least privilege, a cornerstone of modern cybersecurity.

4. Key Executives and Legal Teams Have No Idea What Data AI Is Accessing

This lack of governance is a symptom of a dysfunctional security culture, where technical awareness fails to translate into executive action. Perhaps the most dangerous finding is the critical information silo that exists within companies. While 71% of IT teams have been advised on the data their AI agents can access, this awareness plummets for the very stakeholders responsible for managing corporate risk: Compliance (47%), Legal (39%), and, most alarmingly, Executives (34%).

This profound visibility gap means that only 52% of companies can track and audit the data their AI agents use. This leaves a staggering 48% of organizations operating with a complete blind spot, unable to prove compliance or investigate a data breach effectively. This isn’t just flying blind; it’s handing the controls to a pilot who has never seen a map of the airspace and hoping for the best.

Conclusion: The Risk Is Accelerating

The findings from this report are a clear warning, yet the trend is only accelerating. Despite the documented risks of rogue actions, governance gaps, and executive blind spots, a staggering 98% of companies plan to deploy even more AI agents within the next 12 months.

As organizations push forward, they must recognize that an unmanaged AI is not just a tool, but a potential vector for catastrophic data breaches. The report’s conclusion puts it best: an unmanaged AI agent represents an even greater vulnerability, capable of compromising enterprise security with a single response to a cleverly crafted question.

As AI becomes an inescapable part of our daily work, the question is no longer if we need to govern it, but how quickly we can start. Does your organization truly know what its AI is doing?