By NHI Mgmt Group Editorial TeamBased on Appgate: “Like Ashtrays on Airplanes: Why Every Company Must Secure AI Agents—Even If They Ban Them” (December 18, 2025)

TL;DR: Enterprises are deploying AI agents directly into servers, VMs, and Kubernetes clusters, creating exposed APIs, machine identities, and lateral movement paths that traditional ZTNA was not built to secure, according to Appgate. The governing assumption is collapsing because policy-only guardrails do not stop autonomous workloads that run inside core infrastructure and outside browser-centric access models.


At a glance

What this is: This is an Appgate analysis of why AI agents running inside enterprise infrastructure create identity and network exposure that browser-centric zero trust models do not cover well.

Why it matters: It matters because IAM, PAM, and NHI programmes now have to govern autonomous workloads inside core infrastructure, not just human access at the edge.


Context

AI agents inside the enterprise core are autonomous or semi-autonomous workloads that run on servers, VMs, and Kubernetes clusters rather than only in SaaS tools or browser sessions. That matters because the security model changes from user access over the edge to machine-speed execution inside infrastructure.

The governance gap is simple: policies can tell teams how AI should be used, but they do not by themselves constrain where agents run, which services they reach, or how credentials are reused across workloads. When AI moves into the core, identity control has to follow the execution point.

Appgate frames this as an exposure problem, not an AI adoption problem. The practical question is whether AI agents are operating within governed machine identity boundaries or inside unmonitored infrastructure paths.


Key questions

Q: What breaks when AI agents are given broad enterprise access without tight governance?

A: Broad access turns AI agents into high-speed execution paths that can move data, spend money, modify records, or delete assets before operators can intervene. The failure is not only misuse by an attacker. The system itself can exceed intended scope during normal task completion, so the real control problem is bounding authority before runtime action begins.

Q: When do AI agent credentials create more risk than they reduce?

A: They create more risk when they are long-lived, over-scoped, hard to revoke, or copied into code and prompts. At that point the credential becomes a standing trust asset with unclear ownership. Security teams should reject any pattern that cannot be traced to a specific agent, environment, and revocation process.

Q: How can security teams tell whether zero trust is actually covering autonomous workloads?

A: The clearest sign is whether services remain reachable before identity is verified and authorised. If an AI agent can expose an API, connect laterally, or access internal data paths without an identity-aware gate at the workload layer, zero trust is stopping at the wrong boundary. Effective coverage should leave unauthenticated services effectively invisible.

Q: Should organisations govern AI agents differently from chatbots?

A: Yes. Chatbots mainly expose content risk, while AI agents create action risk because they can decide, select tools, and execute in live systems. Governance has to focus on delegated authority, business-process containment, and runtime boundaries rather than conversation safety alone.


Technical breakdown

Why browser-centric zero trust breaks for AI agents

Traditional zero trust network access was designed around human users, managed devices, and remote sessions. AI agents in servers, VMs, and Kubernetes clusters are headless workloads that initiate service-to-service traffic, call internal APIs, and operate without a browser or endpoint-centric control point. That means the security boundary shifts from user session control to workload identity, service reachability, and policy enforcement at runtime. If the control plane only understands people, it will miss the machine-to-machine paths the agent actually uses.

Practical implication: Extend enforcement to workload identity and service traffic rather than relying on user-session controls alone.

Machine identities and credentials are the real trust boundary

AI agents depend on credentials, tokens, and service identities to authenticate to internal systems. Once those identities are over-permissioned or unmanaged, the agent can reach data and services that were never intended for autonomous access. In NHI terms, the risk is not the model itself but the trust granted to its runtime identity. Least privilege has to be applied to the machine identity the agent uses, not only to the human who triggered the workflow.

Practical implication: Scope AI agent credentials to the minimum service set they actually need and review them as non-human identities.

Why exposed APIs and internal services expand lateral movement

When AI agents expose APIs, service ports, or web interfaces inside the core, they create fresh entry points for abuse and internal discovery. If those services are reachable without strong identity checks, an attacker or rogue workload can pivot across environments by moving from one service to another. In a zero trust model, the goal is to make infrastructure invisible until authenticated and authorised. Without that, internal reachability becomes an invitation to lateral movement rather than a controlled path.

Practical implication: Hide services behind identity-aware access controls and limit east-west reachability between workloads.


Threat narrative

Attacker objective: The objective is to use an AI agent's trusted runtime access to move laterally inside the enterprise core and reach data or services beyond intended scope.

  1. Entry occurs through AI agent deployment inside servers, VMs, or Kubernetes clusters where exposed APIs and service interfaces become reachable inside the enterprise core.
  2. Credential access happens through the machine identities, tokens, and credentials the agent uses to communicate with internal systems and services.
  3. Escalation and lateral movement follow when the workload can reach additional services beyond its intended scope, creating internal pivot paths.
  4. Impact is unauthorised internal access, data exposure, or operational compromise across hybrid and multi-cloud environments.

Read and download The State of NHI & AI Agent Breach Report 2026, covering 200+ breaches impacting Non-Human Identities including AI Agents.


NHI Mgmt Group analysis

AI agents inside the enterprise core expose an identity governance gap, not just a network design gap. The article shows workloads running where traditional ZTNA was built to stop at the edge, while the identity they use is machine-bound rather than human-bound. That means the security question is no longer only who is logging in, but what is executing with autonomous reach inside the core. Practitioners should treat agent runtime identity as a first-class governance object.

Machine identity cloaking is becoming a prerequisite for safe AI deployment. If an AI agent can expose services, ports, or APIs before it is authenticated, then the environment is already assuming too much trust. The gap is not theoretical because internal discovery and east-west movement remain available wherever workloads are visible by default. Security teams need to assume that core infrastructure is part of the attack surface, not outside it.

Least privilege for AI agents is different from least privilege for humans. Human users can be reviewed, challenged, and re-certified through periodic access governance. Autonomous workloads operate at machine speed and often assemble access from credentials, APIs, and services in ways that human-centric review cycles do not observe well. That makes over-permissioned agent identities a structural governance problem, not just an entitlement issue.

Zero trust for AI agents has to be enforced at the workload layer to be credible. Policy statements about responsible AI use do not control where autonomous workloads run or how they communicate. The practitioner implication is clear: if the control cannot constrain the agent where it executes, it is not constraining the risk that matters.

Shadow AI inside the core is now an identity lifecycle issue. Decentralised experimentation turns into unmanaged machine identity sprawl when teams move fast and controls lag behind. The governance model must cover provisioning, scope, and offboarding for agent identities as rigorously as it does for any other non-human identity.

From our research library:

What this signals

Runtime identity, not user identity, is now the control plane for AI agents. Security programmes that still anchor zero trust to browsers and endpoints will miss the machine-to-machine paths where autonomous workloads actually operate. The practical shift is to govern agent issuance, service reachability, and offboarding as a single identity lifecycle problem.

Identity blast radius is the concept to watch. Once an AI agent can reach multiple internal services with a small set of credentials, the question becomes how far a trusted runtime can move before governance notices. That is why agent identity scope has to be measured at the workload boundary, not after the fact.

The pressure to extend autonomous operations is rising quickly, with 53% of security leaders expecting AI to run major portions of their infrastructure autonomously within the next three years. If that expectation holds, zero trust programmes will need to secure execution inside the core rather than only remote access at the edge.


For practitioners

  • Map AI agents to machine identities Inventory every agent that runs in servers, VMs, and Kubernetes clusters, then record the service identities, tokens, and APIs it can reach.
  • Enforce workload-layer zero trust Move enforcement to the point of execution so the agent is authenticated and authorised before it can reach internal services or ports.
  • Reduce east-west reachability Limit internal service-to-service paths so an agent cannot use one trusted connection to discover or pivot into adjacent systems.
  • Cloak infrastructure by default Make services invisible until an identity-aware control allows access, especially for headless workloads that do not use browser-based sessions.
  • Review agent entitlements as NHI governance Treat AI agent credentials like other non-human identities, with scoped issuance, ownership, and offboarding when experiments end or change.

Key takeaways

  • AI agents running inside enterprise infrastructure change the problem from human access management to workload identity governance.
  • Traditional ZTNA leaves a gap when autonomous workloads expose APIs and machine credentials inside servers, VMs, and Kubernetes clusters.
  • Practitioners need identity-aware enforcement at the workload layer, with least privilege, cloaking, and offboarding applied to AI agent identities.

Standards & Framework Alignment

This section maps relevant standards and security frameworks to the operational risks and controls described in this guidance.

OWASP Non-Human Identity Top 10 and MITRE ATT&CK address the attack and risk surface, while NIST Zero Trust (SP 800-207) sets the governance and control requirements practitioners need to meet.

FrameworkControl / ReferenceRelevance
OWASP Non-Human Identity Top 10NHI-04 — Insecure AuthenticationAI agents authenticate with machine credentials inside core infrastructure.
NHI-05 — Overprivileged NHIThe article centres on AI agents that may carry broader access than they need.
NHI-08 — Environment IsolationThe risk comes from agents running inside core environments that were not designed for them.
Recommendation — Apply NHI-04 to verify agent authentication paths at runtime and remove weak shared credentials. Use NHI-05 to scope agent permissions to the smallest service set required. Apply NHI-08 to isolate agent workloads from adjacent services and reduce lateral movement.
NIST Zero Trust (SP 800-207)Zero Trust Architecture — Zero Trust ArchitectureThe article argues that zero trust must extend from users to headless workloads.
Recommendation — Extend zero trust enforcement to workload execution points, not just remote user access.
MITRE ATT&CKTA0006; TA0008 — Credential Access; Lateral MovementThe described exposure path is credential use followed by internal pivoting.
Recommendation — Map agent-driven internal pivot risk to Credential Access and Lateral Movement detections.

Key terms

  • AI Agent Runtime Identity: AI Agent Runtime Identity is the identity an AI agent uses while it is actively running and making decisions. It covers the credentials, permissions, and trust signals tied to that execution session, so actions can be attributed, constrained, and audited. It often changes by task, context, or policy.
  • Workload Layer Zero Trust: A zero trust approach enforced where software actually runs, rather than only at the network edge or browser session. It verifies identity and authorisation for headless workloads, services, and APIs before allowing internal communication. For AI agents, this is the boundary that matters because the control must meet the execution path.
  • Identity Blast Radius: The amount of damage a compromised identity can cause across systems, data, and infrastructure. In NHI environments, it is shaped by permissions, network reach, and administrative capability rather than by the credential alone. Reducing blast radius is a containment strategy that limits lateral movement and data exposure.
  • Machine Identity Cloaking: The practice of making services and workloads invisible until identity-aware checks allow access. It reduces discovery and opportunistic movement by hiding exposed ports, APIs, and interfaces from unauthenticated traffic. For autonomous workloads, cloaking is a way to prevent reachability from becoming exposure.

Deepen your knowledge

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NHIMG Editorial Note
Published by the NHIMG editorial team on July 11, 2026.
Updated on October 11, 2026.
NHI Mgmt Group, the independent authority on Non-Human Identity, IAM, and Agentic AI security. nhimg.org