TL;DR: A Forrester Total Economic Impact study cited by Keyfactor found that a composite organisation achieved payback in less than six months and completed deployment in about four months, with Year 1 benefits of $4.25 million against roughly $1.3 million in costs. The operational lesson is that certificate automation changes risk and resource planning faster than many PKI programmes assume.
At a glance
What this is: This is a PKI modernization guide showing that phased certificate automation can deliver value in months, not years.
Why it matters: It matters because certificate lifecycle delays affect workload identity, NHI governance, and broader IAM operations whenever manual renewals, legacy CAs, and ownership gaps create outage and audit risk.
By the numbers:
- Year 1 benefits in the Forrester study totaled $4.25 million.
- The certificate estate grows 8 to 12% annually.
👉 Read Keyfactor's guide to fast PKI modernization in months
Context
PKI modernization becomes an identity governance problem when certificate renewal depends on spreadsheets, manual tracking, and scattered ownership. In that model, workload identity and service authentication inherit the same fragility as any other unmanaged credential estate, even when the underlying cryptography is sound.
The article argues that phased certificate automation can be deployed in months because organisations do not need to replace every certificate authority at once. The practical issue for IAM and NHI teams is not whether PKI exists, but whether certificate lifecycle control is mature enough to prevent expiries, outages, and hidden operational debt.
Key questions
Q: What breaks when certificate lifecycle management is still manual?
A: Manual certificate lifecycle management breaks first at renewal time, when expired or forgotten certificates interrupt authentication and service continuity. It also creates hidden ownership gaps, because teams cannot reliably tell which workload depends on which credential. Over time, that turns routine maintenance into outage risk and makes PKI governance harder to audit.
Q: Why do machine identities become harder to manage as environments scale?
A: Machine identities become harder to manage because every new application, workload, or service adds another credential that must be inventoried, owned, renewed, and retired. Without automation, the work grows linearly while the risk compounds. That is why certificate lifecycle control and machine identity visibility become central to IAM and NHI governance.
Q: What do security teams get wrong about phased PKI migration?
A: Security teams often assume PKI modernization requires a disruptive big-bang replacement. In practice, phased migration is safer and more realistic, especially when legacy certificate authorities must remain in service. The main mistake is treating transition design as a one-time technical project instead of an ongoing governance change.
Q: How should organisations reduce certificate outage risk without replacing everything at once?
A: Organisations should automate the certificates with the nearest renewal dates first, keep legacy authorities operating during the transition, and validate each renewal path before expanding scope. That approach reduces outage exposure quickly while preserving service continuity. It also gives teams early evidence that the programme is working.
Technical breakdown
Phased PKI deployment and legacy CA coexistence
A phased PKI deployment means introducing certificate automation alongside existing infrastructure rather than ripping out roots of trust in one cutover. In practice, that usually means SaaS, hybrid, or on-premises deployment paths, with legacy certificate authorities such as Microsoft ADCS remaining active while high-value workloads migrate first. The key architecture point is coexistence: automation handles enrolment, renewal, and visibility while older systems stay in service until the estate is ready to move. That reduces migration risk and makes progress measurable by certificate class, team, or business unit.
Practical implication: map which certificate populations can be automated first without forcing a platform-wide migration.
Certificate lifecycle automation and renewal risk
Certificate lifecycle automation removes the manual work that creates expiry risk. Instead of relying on people to track dates and renew certificates by hand, the platform can enrol, rotate, renew, and report status across the estate. This matters because certificate expiry remains one of the most common causes of outages, and manual processes do not scale as the estate grows. Automation changes the failure mode from missed deadlines to controllable policy, but only if the inventory is accurate and the renewal paths are tested before the first critical expiry hits.
Practical implication: prioritise the certificates with the nearest renewal dates and validate end-to-end renewal before expanding scope.
PKI modernization economics and resource planning
The economics of PKI modernization are driven by time recovered from recurring manual work, not just by avoided outages. The article’s Forrester data shows that value begins accumulating as soon as the first certificates are automated, while the full programme still continues. That means implementation planning should account for both transition effort and steady-state operations, including integration work, validation, and ongoing onboarding of new certificate classes. When teams underestimate the resource model, they tend to under-deliver on coverage and overstate the value of partial automation.
Practical implication: budget for both initial implementation capacity and a small steady-state team to keep automation coverage expanding.
Threat narrative
Attacker objective: The practical objective is not a single exploit, but repeated service disruption through certificate expiry and unmanaged certificate sprawl.
- Entry occurs through manually managed certificates with near-term renewal dates, where expired or unmanaged certificates create the first operational failure point.
- Escalation happens when missing inventory, legacy CA dependence, and manual renewals let one failure propagate across workloads, services, and business units.
- Impact is delivered as outages, incident response effort, and accumulated certificate risk that slows modernization and inflates operating cost.
Breaches seen in the wild
- Sisense breach — unauthorized GitLab access led to exfiltration of access tokens, API keys and certificates.
- MongoBleed breach — MongoBleed exposed secrets across 87K MongoDB servers.
Read our 52 NHI Breaches Analysis report for a comprehensive view of breaches impacting Non-Human Identities including AI Agents.
NHI Mgmt Group analysis
PKI modernization is really certificate identity governance. Once certificates are tied to applications, services, and workloads, the problem stops being a cryptography project and becomes a lifecycle problem. Inventory, ownership, renewal timing, and offboarding determine whether the estate is governable. That is why certificate automation belongs alongside IAM, PAM, and workload identity operations, not outside them. Practitioners should treat certificate lifecycle as identity control, not infrastructure housekeeping.
Manual certificate tracking creates hidden identity debt. Spreadsheets and ad hoc renewals do not just slow teams down, they hide which machine identities exist, who owns them, and which ones are nearing failure. That gap is structurally similar to unmanaged NHI sprawl: the asset exists, the control plane does not. The longer organisations run that way, the more they normalise outage risk as an acceptable operating condition. The implication is that certificate estates need the same visibility discipline as other non-human identities.
Phased migration lowers disruption, but it also exposes the true shape of legacy dependence. When teams can move high-impact certificates first and keep existing CAs running, they learn which services still depend on manual intervention. That is useful because it reveals where lifecycle risk is concentrated, and where automation will produce immediate governance value. The practitioner conclusion is that transition design is itself a diagnostic for maturity.
Machine identity growth changes the economics of every renewal cycle. As certificate estates expand, manual processes scale linearly while automation scales by policy. The operational burden therefore shifts from one-time migration effort to ongoing governance over inventory quality, exception handling, and renewal assurance. In practice, teams that do not redesign their operating model will keep paying more each year for the same level of risk.
Certificate expiry is an identity failure mode, not just an uptime issue. A missed renewal can break authentication, interrupt workload access, and create downstream recovery work across IAM and service operations. That makes expiry prevention a governance concern for identity teams, infrastructure teams, and security leadership together. The practitioner takeaway is to manage certificates as living identities with enforceable lifecycle controls.
From our research:
- 72% of identity professionals find machine identities more challenging to manage than human identities, citing poor internal processes and insufficient tooling, according to The Critical Gaps in Machine Identity Management report.
- 61% rely on spreadsheets or manual tracking for machine identity management, which explains why renewal and ownership problems persist even when teams know the risk, according to The Critical Gaps in Machine Identity Management report.
- For a broader lifecycle lens, read Ultimate Guide to NHIs for the governance model that certificate automation is trying to make operational.
What this signals
Certificate automation is becoming an IAM maturity signal, not a PKI convenience project. Organisations that still depend on manual tracking are carrying the same structural weakness across workload identity, service authentication, and broader NHI governance. As certificate estates grow, the programme question shifts from whether renewals happen to whether the identity team can prove control over the entire lifecycle.
Visibility is the hinge point for faster PKI programmes. The practical lesson for readers is that phased deployment only works when inventory, ownership, and renewal pathways are already known. If that baseline is missing, the transition will expose the same control gaps that manual operations have been hiding, just more quickly.
The broader signal is that machine identity work is converging with standard IAM governance. Teams that can align certificate lifecycle controls with the NIST Cybersecurity Framework 2.0 will be better placed to show govern, protect, detect, and recover outcomes across workload identities and service certificates.
For practitioners
- Inventory certificate ownership by service and business unit Build a current register that links each certificate to a system owner, renewal path, and expiry date so no workload depends on an anonymous credential.
- Automate the certificates closest to expiry first Start with manually managed certificates that have near-term renewal dates, then expand to higher-volume classes after the first automated renewals succeed.
- Run legacy and modern CA paths in parallel during transition Keep existing certificate authorities active while you migrate workloads in phases, so roots of trust are grandfathered rather than cut over all at once.
- Measure lifecycle control, not just deployment completion Track renewal success rates, exception volumes, and inventory completeness after rollout so the programme reflects operating reality instead of launch status.
Key takeaways
- PKI modernization becomes manageable when organisations treat certificate lifecycle as identity governance, not infrastructure cleanup.
- The article’s core evidence is that phased automation can produce payback in months while reducing the outage risk caused by manual renewal processes.
- The decisive move is to automate the highest-risk certificates first, preserve legacy systems during transition, and measure lifecycle control after rollout.
Standards & Framework Alignment
This section maps relevant standards and security frameworks to the operational risks and controls described in this guidance.
OWASP Non-Human Identity Top 10 address the attack and risk surface, while NIST CSF 2.0 and NIST Zero Trust (SP 800-207) set the governance and control requirements practitioners need to meet.
| Framework | Control / Reference | Relevance |
|---|---|---|
| OWASP Non-Human Identity Top 10 | NHI-03 | Certificate renewal failure and unmanaged lifecycle are central to this PKI article. |
| NIST CSF 2.0 | PR.AC-1 | PKI certificates are access-enabling identities that need governance and inventory. |
| NIST Zero Trust (SP 800-207) | PR.AC-4 | Zero trust depends on trustworthy machine identity and continuous authentication. |
Map certificate assets to identity inventory and ownership so access can be governed continuously.
Key terms
- Certificate Lifecycle Automation: Certificate lifecycle automation is the use of policy and tooling to enrol, renew, rotate, track, and retire certificates without relying on manual reminders. In identity terms, it turns certificate management into a governed workflow that can be measured, audited, and scaled across workloads and services.
- Machine Identity: A machine identity is a non-human identity used by software, services, or infrastructure to authenticate and communicate. It includes certificates and related credentials that need ownership, rotation, and offboarding just like human accounts do, but at machine speed and machine scale.
- Root Of Trust: A root of trust is the trusted cryptographic foundation that other identities and certificates depend on for validation. In PKI programmes, changing a root of trust is difficult because it affects many downstream services at once, which is why transition planning often requires coexistence rather than cutover.
- Phased Migration: Phased migration is a staged transition approach that moves certificate populations or workloads in increments instead of replacing everything at once. For identity teams, it reduces operational risk by preserving existing dependencies while automation is introduced and validated over time.
Deepen your knowledge
NHI governance, machine identity security, and secrets management are core topics in our NHI Foundation Level course, the industry's only accredited NHI security programme. If you are responsible for identity security strategy or NHI governance in your organisation, it is worth exploring.
This post draws on content published by Keyfactor: Fast PKI Modernization: A Practical Guide To Deploying In Months. Read the original.
Published by the NHIMG editorial team on 2026-06-29.
NHI Mgmt Group — the independent authority on Non-Human Identity, IAM, and Agentic AI security. nhimg.org