By NHI Mgmt Group Editorial TeamBased on Zluri: “8 IT Governance Best Practices in 2026” (March 12, 2026)

TL;DR: Tighter oversight, clearer accountability, and continuous access control now underpin IT governance as digital operations, compliance demands, and security risk converge, according to Zluri’s 2026 best-practices article. The underlying shift is that governance models built for static, human-paced IT no longer fit modern access patterns or identity sprawl.


At a glance

What this is: This is an IT governance best-practices article that argues governance in 2026 must be identity-first, with clearer accountability, continuous access control, and policy-aligned oversight replacing static oversight models.

Why it matters: It matters because IAM, IGA, PAM, and NHI programmes all fail when governance is treated as a periodic checkbox instead of a continuous control layer tied to access, roles, and review.


Context

IT governance is the set of processes, policies, and standards that shape how technology decisions are made, monitored, and aligned to business goals. In this article, the governance gap is that traditional oversight models assume access, roles, and change are stable enough to be reviewed in batches, which no longer matches modern SaaS-heavy identity estates.

The article’s central identity-management argument is that governance has to move closer to access decisions themselves, not just downstream reporting. That is why role clarity, approval workflows, access certification, and compliance monitoring appear throughout the piece as governance controls rather than administrative afterthoughts.


Key questions

Q: How should security teams implement identity governance in SaaS-heavy environments?

A: Start with a complete inventory of users, service accounts, integrations, and privileged entitlements across all major applications. Then enforce ownership, periodic review, and automatic deprovisioning when accounts become unused or unassigned. The goal is to make access changes traceable and reversible before stale privileges become a security issue.

Q: Why do IT governance frameworks fail when access reviews are treated as a separate process?

A: Because governance only works when the people who approve IT decisions also own the controls that prove those decisions were enforced. When access reviews sit outside the governance model, entitlement risk, offboarding gaps, and privilege creep can persist without being visible to leadership. That breaks the accountability chain the framework is supposed to create.

Q: What breaks when governance committees do not define access ownership clearly?

A: Decision making slows, exceptions linger, and accountability becomes hard to prove. If app owners, managers, and admins all touch the same request without a defined primary owner, approval logic becomes inconsistent and policy enforcement weakens. Clear ownership is what makes the control auditable and repeatable.

Q: What is the difference between access certification and access approval in governance?

A: Access approval authorises a new or changed entitlement, while access certification confirms that existing access still matches business need. Approval is forward-looking and tied to request handling. Certification is verification and remediation focused, which makes it the stronger control for catching privilege drift after access has already been granted.


Technical breakdown

Why static IT governance breaks under identity sprawl

Static governance models depend on periodic review cycles, fixed approval paths, and a stable view of who has access to what. In SaaS-heavy environments, those assumptions break because access changes faster than committee cadence, permissions accumulate across tools, and oversight becomes detached from actual entitlement state. The article points to identity governance and administration as the mechanism that closes that gap by keeping access decisions, approvals, and certification closer to operational reality.

Practical implication: move governance checks from annual or ad hoc review events into access lifecycle workflows.

How access certification supports IT governance

Access certification is the governance control that tests whether access still matches job function, business need, and policy intent. In practice, it is less about producing audit evidence and more about forcing an explicit decision on whether privilege should remain in place. The article also notes auto-remediation and continuous review, which turn certification from a retrospective spreadsheet exercise into a live control over entitlement drift.

Practical implication: define certification scopes around applications, roles, and approvers rather than broad user lists.

Why approval workflows need role-based accountability

Governance only works when decision rights are clear. The article’s discussion of app owners, managers, and IT admins shows that access approval is not just a workflow issue but an accountability model, where each approver has a different governance purpose. That matters because it creates a traceable chain for exceptions, overrides, and access modifications, which is central to both compliance and risk control.

Practical implication: document who can approve, who can override, and who is accountable for each access decision.


Read and download The State of NHI & AI Agent Breach Report 2026, covering 150+ breaches impacting Non-Human Identities including AI Agents.


NHI Mgmt Group analysis

Identity-first governance is now the operating model, not an IGA add-on: The article reflects a broader shift in which governance can no longer sit above identity activity as a periodic oversight function. When access is distributed across SaaS applications, approval chains, and continuous change, governance has to be embedded where entitlements are granted and reviewed. The practitioner conclusion is that IT governance and IAM are converging into the same control plane.

Access certification is becoming the governance control that separates policy from drift: The article’s strongest operational signal is that certification, when paired with remediation, is no longer just an audit artifact. It is the mechanism that determines whether entitlement sprawl is accepted, corrected, or escalated. For identity teams, that means recertification quality matters more than review frequency alone.

Role clarity is a governance control, not a documentation exercise: The article repeatedly ties effectiveness to defined roles, responsibilities, and approval authority. That framing matters because ambiguous ownership is where access exceptions persist, especially when managers, app owners, and admins all touch the same request. The practitioner takeaway is that accountability structure is itself a security control.

Governance committees only work when identity decisions are operationalised: The article shows that committees without access workflows, certification logic, and monitoring produce policy without enforcement. In modern IT estates, governance is not a meeting cadence but an execution layer that must follow the identity lifecycle across joiner, mover, and leaver activity. The implication is that identity governance maturity is now a direct measure of IT governance maturity.

Continuous visibility is the new prerequisite for compliance and security: The article’s focus on monitoring, auditability, and real-time review points to a simple reality: you cannot govern what you cannot see. This applies equally to SaaS access, human privilege, and non-human credentials that inherit business risk through the same governance mechanisms. Practitioners should treat discovery and review coverage as core governance metrics.

From our research library:

What this signals

Identity-first governance: The article reflects a broader industry shift from policy-led IT oversight to access-led control design. That matters because identity governance is now where auditability, accountability, and operational enforcement converge across human access and SaaS administration.

Committee structures only reduce risk when they are backed by certification, override handling, and revocation workflows. Without those mechanics, governance discussions produce documentation but not control, which leaves entitlement drift and exception handling outside the programme's real enforcement path.


For practitioners

  • Define governance decisions at the access layer Map each governance decision to a concrete identity event such as request, approval, certification, modification, or revocation. This keeps policy linked to the point where access actually changes, instead of relying on downstream reporting.
  • Assign explicit approver accountability Separate app owner, manager, and IT admin responsibilities so that every access decision has one primary owner and one escalation path. Document override rights, exception handling, and comment requirements for rejected or modified requests.
  • Run access certification on a fixed cadence Use scheduled access reviews for applications and privileged roles, then measure completion, exception volume, and remediation outcomes. Certification should confirm business need, not just record that a review happened.
  • Tie compliance checks to continuous monitoring Track entitlement drift, approval anomalies, and overdue review items as governance signals, not just audit evidence. Continuous monitoring makes it easier to prove that policy enforcement is happening before issues accumulate.
  • Reduce manual governance with lifecycle automation Automate joiner, mover, and leaver handling where possible so role changes, access changes, and offboarding do not depend on spreadsheet-driven follow-up. The goal is to keep governance aligned with real user and access state.

Key takeaways

  • IT governance is no longer effective when it sits above identity as a periodic review layer; it has to shape access decisions directly.
  • The article ties governance quality to defined ownership, access certification, and continuous monitoring rather than to committee structure alone.
  • For practitioners, the practical shift is to operationalise governance through lifecycle workflows, approvals, and recurring access reviews.

Standards & Framework Alignment

This section maps relevant standards and security frameworks to the operational risks and controls described in this guidance.

OWASP Non-Human Identity Top 10 addresses the attack and risk surface, while NIST CSF 2.0, CIS Controls v8 and NIST SP 800-53 Rev 5 set the governance and control requirements practitioners need to meet.

FrameworkControl / ReferenceRelevance
NIST CSF 2.0GV.OC-01 — Organizational ContextThe article ties governance to business objectives and operating context.
PR.AA-05 — Access Permissions, Entitlements and AuthorizationsAccess reviews and entitlement control are central to the article's guidance.
Recommendation — Align governance controls to business objectives, decision rights, and operating context. Review and enforce access permissions continuously instead of relying on periodic checks.
CIS Controls v8CIS-5 — Account ManagementThe article's core practices focus on account ownership, approval, and lifecycle control.
Recommendation — Establish clear account ownership and lifecycle controls for every access path.
NIST SP 800-53 Rev 5AC-6 — Least PrivilegeThe article repeatedly argues for limiting access to what the role actually needs.
Recommendation — Apply least-privilege review to every request, approval, and certification cycle.
OWASP Non-Human Identity Top 10NHI-05 — Overprivileged NHIThe article's lifecycle logic maps cleanly to machine and service access governance.
Recommendation — Extend governance workflows to machine identities so overprivileged access is reviewed and removed.

Key terms

  • Identity-first governance: A governance model that treats non-human and autonomous systems as identities with ownership, scope, and accountability. It requires the same discipline used for human and machine identities, but adds tighter runtime control because the actor may change behaviour during execution.
  • Access Certification: Access certification is the periodic review of whether an identity still needs its current entitlements. For NHIs, certification is only reliable when reviewers know the identity's owner, purpose, and expiry, otherwise stale machine access can persist long after the original use case has ended.
  • Entitlement Drift: Entitlement drift is the slow accumulation of permissions that no longer match the original purpose, role, or workload. In cloud-native and NHI-heavy environments, it usually happens because access changes faster than review cycles, leaving organizations with more privilege than they intended.
  • Approval Hierarchy: An approval hierarchy is the ordered set of roles that can review or authorise an access request. It reduces ambiguity only when each level has clear authority, defined boundaries, and accountability for the entitlement being approved.

Deepen your knowledge

NHI governance, agentic AI identity, and machine identity lifecycle are core topics in our NHI Foundation Level course, the industry's only accredited NHI security programme. If you are responsible for identity security strategy or NHI governance in your organisation, it is worth exploring.
NHIMG Editorial Note
Published by the NHIMG editorial team on June 9, 2026.
Updated on October 8, 2026.
NHI Mgmt Group, the independent authority on Non-Human Identity, IAM, and Agentic AI security. nhimg.org