How to Secure Non-Human Identities (NHIs) in Jira and Confluence

Read full article here: https://astrix.security/learn/blog/securing-nhis-in-jira-and-confluence/?utm_source=nhimg

Jira and Confluence are critical tools for modern enterprises, powering collaboration, agile project management, and documentation workflows. However, as these platforms become more deeply integrated into development and business processes, they also introduce a new layer of risk — the rapid growth of Non-Human Identities (NHIs). These include OAuth apps, webhooks, bots, and service accounts that automate operations but often operate outside traditional security visibility.

In many organizations, NHIs in Jira and Confluence hold elevated privileges, connecting with CI/CD pipelines, version control systems, and external SaaS tools. While they enhance efficiency, their credentials often remain unmonitored or hardcoded, making them an ideal target for attackers. A single compromised integration can expose proprietary code, customer data, and internal documentation, allowing adversaries to move laterally across connected environments.

The risks are not hypothetical. The Okta breach demonstrated how attackers leveraged unauthorized access to Jira and Confluence to collect sensitive information, reinforcing how critical these platforms have become to the enterprise attack surface. Exposed secrets in Confluence pages or Jira tickets — such as API tokens or access keys — can lead directly to intellectual property theft, operational disruption, and large-scale data compromise.

Astrix helps organizations secure Jira and Confluence environments by delivering comprehensive NHI visibility and automated risk remediation. Its platform discovers all NHIs — including bots, service accounts, and third-party integrations — and provides detailed posture analysis to highlight excessive privileges, orphaned identities, and untrusted vendors. Through automated remediation workflows, Astrix enables teams to revoke unused permissions, deactivate stale NHIs, and fix misconfigurations before they lead to exploitation.

As NHIs become the backbone of digital collaboration, securing them within platforms like Jira and Confluence is no longer optional. Astrix provides the intelligence, automation, and continuous monitoring enterprises need to keep these powerful tools productive — and protected.