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Understanding Oort

Oort built identity threat detection and response (ITDR) technology that gives security teams one view of identity risk across directories, identity providers and SaaS platforms. Oort is now part of Cisco, and its technology now ships as Cisco Identity Intelligence within the Duo portfolio.

The product addresses a common gap: identity data is spread across several vendors’ systems, so misconfigured accounts, weak controls and suspicious sign-ins are hard to see in one place. Cisco Identity Intelligence collects that data, correlates each person and account across sources, and scores the risk of human users and non-human identities, including AI agents.

At A Glance

VendorOort (part of Cisco)
CategoryIdentity threat detection and response (ITDR) and identity security posture
Identities coveredHuman users, service accounts, shared mailboxes, network devices, machine and agentic identities
DeploymentCloud-native, API-driven, agentless SaaS
Agentic AIAgentic identity type, shared agent account check, OpenAI integration
Market classificationIdentity Verification

What Oort Does

Rather than replacing a directory or identity provider, Cisco Identity Intelligence sits alongside the existing identity stack and works across vendors. It looks for two kinds of problem: weak configuration that could be exploited later, and suspicious behaviour that is happening now. Findings are pushed out to the teams and tools that act on them, and Duo can carry out the fix directly, so the same product covers both seeing the risk and closing it. It works the same way whichever vendors supply the identity stack.

Products

Cisco Identity Intelligence

Cisco Identity Intelligence is the successor to the Oort platform and the main product today. Security teams use it to see users, applications and devices in one console, track an Identity Posture Score for the organisation and a User Trust Level for every user, and run campaigns to work through findings. A public API, webhooks and notification integrations let other tools consume its results.

Identity Posture And Threat Checks

The checks are where most of the value sits for an identity or security operations team. Posture management checks catch weaknesses before they are exploited, such as accounts with no MFA configured or Kerberoastable accounts in Active Directory. Threat detection insights flag activity in progress, such as impossible travel between sign-ins.

Non-Human Identities And NHI 360

A dedicated NHI view helps teams find and clean up service accounts, shared mailboxes, network devices and other machine identities that often have no clear owner. Each entry shows its name, type, source, status, providers, tags, creation date and last activity. Types include service account, breakglass and Agentic, and tags highlight upcoming key or password expiry and accounts with no assignment required. The NHI checks run against whichever identity data sources are connected.

Duo Identity Security

Duo Identity Security is the Duo packaging of Cisco Identity Intelligence, included in the Duo Advantage and Duo Premier editions. It suits Duo customers who want cross-vendor identity threat detection and posture insight next to Duo’s own controls for blocking and remediating compromised accounts.

How It Works

Cisco Identity Intelligence runs as a cloud tenant and connects to identity sources over APIs, with no agents to install.

ComponentWhat it does
Data integrationsConnectors pull users, accounts and activity from identity providers, directories, HR systems and SaaS platforms. Okta logs can stream through AWS EventBridge and Entra ID logs through Azure Event Hub.
Identity correlationWhen users sync from Active Directory or Entra ID, identities are matched on the source directory’s unique IDs. Otherwise matching relies on email addresses.
AnalysisOnce a source is configured, ingestion and analysis start automatically. The first synchronisation can take a few days.
Trust levelsEach user is placed in a trust level such as Questionable, where some risk signals call for review, or Untrusted.
Write backIdentity Intelligence can act through Duo, for example to disable a compromised user or remove a suspicious phone.

Identities And Systems Covered

Human usersWorkforce users correlated across directories, identity providers and HR records.
Non-human identitiesService accounts, shared mailboxes, network devices, breakglass and other machine identities.
AI agentsAn Agentic identity type and checks for shared agent accounts.
Directories and identity providersMicrosoft Active Directory, Microsoft Entra ID, Okta, Auth0, Duo, AWS Identity Center.
SaaS and cloudAWS, GitHub, Google Workspace, Salesforce, OpenAI.
HR systemsWorkday, by file import or Report as a Service, and other HR platforms through SCIM.

Agentic AI Capabilities

Agentic Application Reuse Check

This posture check flags agent accounts that are shared across several services or applications, and alerts when the account’s risk score passes 100. It currently works with Okta.

OpenAI Integration

The integration reads the OpenAI Compliance API to show who has access to OpenAI models, how models are used and configured, and which tools users can reach. Conversation metadata is collected by default. Identity Intelligence uses this to surface misconfigured tools, misuse of tools, privilege escalation and data loss risks. Insights based on conversations are in Alpha, without guaranteed availability.

Integrations

AreaIntegrations
Notification and ticketingMicrosoft Teams, Slack, Jira, ServiceNow
SIEMAzure Sentinel
Cisco securityCisco Secure Access data integration, Duo write back

Company Background

FounderMatt Caulfield (founder and CEO of Oort).
FundingA reported $15 million across seed and Series A rounds (October 2022), co-led by .406 Ventures with Energy Impact Partners.
StatusCisco announced its intent to acquire Oort on 13 July 2023 and completed the deal on 31 August 2023.
Integration into CiscoOort’s team joined Cisco’s Security Business Group, and its technology became part of the Duo IAM and XDR portfolios.

Note: This overview is compiled from Oort’s publicly available information as of 4 November 2026. It is provided for information only. NHI Mgmt Group does not endorse any vendor, and nothing on this page represents the opinions of NHI Mgmt Group.

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