SoSafe is a security awareness and human risk management company that helps organisations change how employees behave around phishing, social engineering and everyday security decisions. Its aim is to “make cybersecurity instinctive and measurable. Everywhere.”
It is built for security leaders who need to treat people risk as something they can measure and reduce, not a once-a-year compliance exercise.
At A Glance
| Vendor | SoSafe |
|---|---|
| Category | Security awareness training and human risk management |
| Identities covered | Human users (employees) |
| Deployment | SaaS, EU hosted, with managed service support |
| AI features | Sofie AI chatbot, adaptive simulation personalisation, AI Simulation Studio |
| Customers | KIA, WWF, Scandinavian Airlines, Vodafone, Deutsche Telekom |
| Certifications | ISO 27001, TISAX, GDPR |
| Market classification | Email & Communications Security |
What SoSafe Does
Knowing a security rule and following it under pressure are different things. SoSafe builds on behavioural science and learning psychology to close that gap, and more than 30% of its product team has a social science or psychology background. Real threats are turned into behaviour-led training and simulations, and the results are measured.
The approach pairs skill building with continuous measurement: what people learn is checked against how they actually behave, and the results steer what each person sees next. Managed-service support helps teams run the programme, and the platform supports work against NIS2, DORA and ISO 27001.
Products
Security Awareness Training
The training is for organisations whose staff have sat through dull compliance modules and forgotten them. Lessons are gamified and story-based, designed around how people learn and remember rather than around ticking a box.
Smart Phishing Simulations
Simulations let security teams see how staff react to realistic attacks and train them in context:
- Native simulations for phishing, smishing and vishing
- Adaptive Simulations that adjust campaign frequency and difficulty to each person
- AI Simulation Studio for building attack templates
- One-Click Threat Reporting, a built-in button that lets users flag suspicious messages instantly
Sofie
Sofie is a conversational bot inside Microsoft Teams and Slack that gives employees round-the-clock security help in their daily workflow. It answers routine questions from an uploaded PDF knowledge base, sends security alerts and reinforces secure behaviour, taking pressure off the security team’s inbox.
Human Risk Management (Human Risk OS)
For security leaders who need to report on people risk the same way they report on technical risk, Human Risk OS has three parts:
| Human Behaviour Sensors | Gather data on awareness, behaviour and culture |
|---|---|
| Human Security Index (HSI) | Turns those signals into a clear, trackable risk score |
| Intervention Hub | Delivers targeted actions such as nudges, training or recognition |
How It Works
SoSafe is delivered as a SaaS platform hosted in the EU.
| Component | What it does |
|---|---|
| Data collection | The platform pulls live security signals from existing identity providers and endpoint tools and combines them with training and simulation results. |
| Scoring | The Human Security Index turns those signals into a risk score tracked over time. |
| Interventions | Nudges, reminders and reinforcement actions arrive inside daily workflows such as Slack and Outlook. |
| Administration | Zero-Touch Administration syncs employee databases from existing IT tools with SSO-secured logins, and a multi-tenant architecture can run up to three separate platform instances under one master account. |
Identities And Systems Covered
| Employees | Profiled through training, simulation and behaviour data |
|---|---|
| Reported messages | Suspicious emails flagged by staff and routed into security workflows |
| Risk signals | Identity and endpoint events tied back to individual users |
Integrations
| Area | Integrations |
|---|---|
| Identity providers | Okta, Microsoft Entra ID, Google Workspace SSO |
| HR systems | Workday, Personio, BambooHR, Sage and more than 30 other providers |
| Endpoint security | CrowdStrike, Microsoft Defender |
| Ticketing | Jira, ServiceNow |
| Collaboration and email | Microsoft Teams, Slack, Microsoft 365 Outlook, Gmail |
| Learning systems | SAP SuccessFactors, Moodle, ILIAS, Cornerstone, Workday Learning |
Company Background
| Founded | 2018 |
|---|---|
| Leadership | Dr. Niklas Hellemann (Co-Founder and CEO), Lukas Schaefer (Co-Founder), Rob Daly (Chief Technology Officer), Laura Ryan (Chief People Officer), Peter Grausgruber (Chief Financial Officer) |
| Scale | More than 6,000 reported organisations and more than 5.4 million users, with more than 450 employees |
Note: This overview is compiled from SoSafe’s publicly available information as of 3 November 2026. It is provided for information only. NHI Mgmt Group does not endorse any vendor, and nothing on this page represents the opinions of NHI Mgmt Group.