Truepic helps insurers, lenders, warranty providers and other businesses trust the photos and videos their customers send in remotely. When a claimant, borrower or applicant captures images through Truepic, the platform verifies them at the moment of capture, tests them for manipulation and confirms when and where they were taken, so the business can act on them without sending someone to inspect in person.
The problem it tackles is growing as generative AI makes convincing fake or altered images easy to produce, which weakens any process that relies on a customer’s own photos.
At A Glance
| Vendor | Truepic |
|---|---|
| Category | Photo and video authentication, virtual inspections, fraud prevention |
| Deployment | SaaS dashboard, branded web pages, branded mobile app or mobile browser, API |
| Agentic AI | AI Analysis of inspection photos and videos, with human reviewers making the final decision |
| Customers | U.S. Dept of State, United Nations, Microsoft, Equifax, Ford |
| Founded | 2015 |
| Market classification | Trust & Safety; also Fraud Prevention |
What Truepic Does
Remote inspections save time and travel, but a photo uploaded from a phone can be old, edited, taken from a screen or captured somewhere else entirely. The Truepic Vision platform closes that gap by controlling the capture itself rather than trying to judge a finished image after the fact. Its patented Controlled Capture technology sits behind a secure camera that checks the device and camera before anything is uploaded. Everything that follows, from fraud tests to automated analysis and human review, works on media whose origin is already known.
Products
Inspection Platform
The inspection platform lets claims, underwriting and servicing teams replace site visits with “trustworthy virtual inspections”. Teams design the inspection and the customer is guided through it on their own device.
- Custom checklists with short answer and multiple choice questions and conditional logic
- Capture guidance through example photos, real-time framing and on-screen tips
- Extraction of text such as VINs, odometer readings and serial numbers
- Review routing that sends missing, conflicting or low confidence details to the customer’s own team
Fraud Prevention And Detection
Fraud prevention and detection is aimed at organisations losing money to doctored or recycled images. It runs more than 50 tests on each capture, and its Risk Network adds fraud screening designed to stop bad submissions before they are processed.
- Device security checks that detect jailbroken or rooted phones
- Camera integrity checks confirming media was captured live rather than imported
- Detection of photos taken of screens or printed pictures
- Time and date verification through a time-stamping authority (TSA)
- Location verification that GPS data matches the capture location, including detection of location spoofing
How It Works
Truepic runs as a hosted service with four stages.
| Component | What it does |
|---|---|
| Request | Staff build a checklist and send inspection requests from a ready-made dashboard that needs no developer work, or applicants start an inspection themselves from a branded landing page. |
| Capture | The customer uses a branded mobile app, a mobile browser or an experience embedded in an existing app. The Truepic Vision secure camera runs its device and camera checks during capture. |
| Upload | Media goes directly to Truepic servers, with a check that it was not altered in transit. |
| Review and hand-off | Fraud tests and AI Analysis produce structured results, and criteria set by the customer decide which inspections proceed automatically and which go to people. Results can be passed to CRM or loan origination systems through an API. The company reports an average turnaround of 21 hours and a completion rate above 80% across industries. |
Agentic AI Capabilities
AI Analysis
AI Analysis turns verified inspection media into decision support. It starts in the background once a customer finishes an inspection and usually completes within minutes. Each finding shows the extracted value, a confidence score, the source photos and the reasoning, including cross-checks against documents the customer submitted. “Anything below 70% confidence is automatically flagged for a closer look.”
- Property: structural damage, commercial use, short-term rentals, hazards such as uncovered pools, roof condition and electrical panels
- Vehicles: damage type and severity, tread depth, VIN and mileage extraction, and tyre age from the DOT date code, with tyres outside coverage thresholds flagged
- Physical items: manufacturer, model and serial numbers matched against submitted documents
AI Analysis does not make decisions on its own. Reviewers make the final call and can give thumbs up or thumbs down feedback on each subject.
Integrations
| Area | Integrations |
|---|---|
| Insurance and claims | Verisk (ClaimSearch, XactAnalysis, Xactimate), ISB Global Services, Davies, EXL, Information Providers |
| Lending | Cotality, Renovation Lending Software, TrustPoint AI, VirtuSpect |
| Warranty and service contracts | PCMI (PCRS platform) |
| Workflow platforms | Pega Systems |
Company Background
| Founded | 2015. |
|---|---|
| Leadership | Jeffery McGregor (CEO) and Craig Stack (co-founder and President). |
| Funding | $26 million Series B announced on 14 September 2021, led by M12, Microsoft’s venture fund, with Adobe, Sony Innovation Fund by IGV, Hearst Ventures and individuals from Stone Point Capital. |
| Intellectual property | 26 patents issued, and more than 100 million verified photos and videos captured. |
| Standards | Founding member of the Coalition for Content Provenance and Authenticity (C2PA), the media authentication standards body. |
| Recognition | Inc. Power Partner Award, 2026, for the third consecutive year. |
Note: This overview is compiled from Truepic’s publicly available information as of 3 November 2026. It is provided for information only. NHI Mgmt Group does not endorse any vendor, and nothing on this page represents the opinions of NHI Mgmt Group.