TL;DR: SaaS management tools still leave gaps in discovery, usage visibility, and access control, especially where shadow IT and unmanaged subscriptions create security and cost risk, according to Zluri. The real issue is not tool selection alone, but whether governance can keep pace with hidden SaaS identities and their access paths.
At a glance
What this is: This is a vendor comparison of Zylo alternatives that shows SaaS management tools are being evaluated on discovery, usage visibility, spend control, and access governance.
Why it matters: It matters because SaaS sprawl, unmanaged accounts, and weak access oversight sit directly at the intersection of NHI, human IAM, and lifecycle governance.
By the numbers:
- Zluri says it uses 9 discovery methods to identify SaaS applications and claims nearly 100% accuracy in identifying every app in an organisation.
- According to Zluri, 22 comprehensive reports help teams track usage, spending, and security across the SaaS stack.
- Zluri says it supports 300+ direct API integrations and growing.
👉 Read Zluri's comparison of Zylo alternatives for SaaS management
Context
SaaS management is really identity surface management in disguise. Every subscription, OAuth connection, unmanaged account, and dormant license creates a control point that sits outside clean human IAM assumptions and often outside NHI governance as well.
This article compares Zylo alternatives through discovery breadth, usage analytics, cost optimisation, and access controls. For practitioners, the question is not which tool has the longest feature list, but which one can actually expose shadow IT, prove entitlement usage, and support lifecycle decisions across SaaS identities.
Key questions
Q: How should security teams govern shadow IT in SaaS environments?
A: Security teams should treat shadow IT as an identity and access problem, not only an asset discovery problem. The practical goal is to identify unmanaged apps, map their connected accounts and OAuth grants, and then tie that inventory to ownership, usage evidence, and offboarding decisions. If a tool cannot connect discovery to remediation, it only documents the risk.
Q: Why do SaaS management tools matter for NHI governance?
A: SaaS platforms often contain machine-driven access through API links, delegated integrations, and service connections that behave like non-human identities. That makes them part of NHI governance because access can persist without a clear human operator behind it. Teams need inventory, ownership, and lifecycle controls that cover both apps and the identities attached to them.
Q: What breaks when SaaS access reviews do not include usage evidence?
A: Without usage evidence, access reviews become certifications of paperwork instead of certifications of real access. Teams may keep dormant subscriptions, unneeded integrations, and stale entitlements because they cannot prove whether the access is still active or valuable. That creates both unnecessary cost and lingering exposure across the SaaS stack.
Q: How can organisations align SaaS management with identity lifecycle controls?
A: Organisations should connect application discovery, contract renewal, entitlement review, and offboarding into one workflow. When those steps are separated, dormant accounts and unused subscriptions survive long after business need has ended. The right model treats SaaS applications, connected users, and machine integrations as governed identities with owners and end dates.
Technical breakdown
SaaS discovery as identity discovery
Modern SaaS discovery is not just inventory. It is the process of identifying applications, user connections, OAuth grants, and unmanaged access paths that traditional directory views miss. The control challenge is that SaaS usage is often distributed across IdP signals, finance data, browser activity, and direct integrations, so no single source sees the full picture. Tools that rely too heavily on one connector, such as SSO-only telemetry, leave blind spots where shadow IT and abandoned access persist.
Practical implication: treat discovery coverage as an identity control requirement, not a procurement feature.
Why usage data and renewal alerts matter for access governance
Usage data is the bridge between software sprawl and access governance. Without reliable evidence of active use, teams cannot distinguish between productive access, dormant access, and entitlement waste. Renewal alerts matter because SaaS contracts and access often drift together, which means a subscription review is also an opportunity to remove excess permissions, orphaned accounts, and unneeded integrations before they harden into standing exposure.
Practical implication: align SaaS renewal review with access recertification and entitlement cleanup.
Security and compliance signals inside SaaS operations
A SaaS management platform becomes materially more useful when it can surface policy violations, non-compliant applications, and risky access patterns in near real time. That matters because SaaS risk is not limited to cost. It includes data sharing, overprivileged integrations, weak offboarding, and audit gaps that affect both human users and non-human identities such as service connections and API-linked accounts. The strongest operational value comes when security and compliance data are tied to concrete lifecycle actions.
Practical implication: require app-level security and compliance telemetry that can trigger remediation, not just reporting.
Breaches seen in the wild
- Salesloft OAuth token breach — hackers stole OAuth tokens to access Salesforce data via Salesloft.
- Dropbox Sign breach — compromised Dropbox Sign service account exposed API keys and OAuth tokens.
Read our 52 NHI Breaches Analysis report for a comprehensive view of breaches impacting Non-Human Identities including AI Agents.
NHI Mgmt Group analysis
SaaS management has become a governance problem, not just a spend problem. The article makes clear that discovery, access control, and renewal oversight are now linked, because shadow IT and unmanaged subscriptions create both waste and exposure. That means SaaS tooling is increasingly part of the identity control plane, not a separate procurement layer. Practitioners should judge these platforms by how well they reduce hidden access and support lifecycle decisions.
Non-human access in SaaS is often the missing control plane. The article repeatedly points to integrations, usage tracking, and compliance signals, which are all proxies for how machine-driven access behaves inside SaaS ecosystems. Service connections, API-linked apps, and delegated integrations can persist after the original business need disappears. Teams should treat SaaS management as part of NHI governance, not an adjacent administration task.
Shadow IT is really shadow identity sprawl. Unauthorised apps are only one part of the problem. The deeper issue is that every unmanaged app also carries unmanaged accounts, OAuth grants, and lifecycle gaps that sit outside standard review workflows. Once that happens, the organisation loses line of sight on who or what can authenticate, what it can reach, and whether that access is still justified. Practitioners should think in terms of identity inventory, not app inventory.
Access review without usage evidence is weak governance. The article’s emphasis on analytics, renewal signals, and license reclamation points to a core truth: access decisions are only as good as the evidence behind them. If teams cannot see who is actively using a SaaS app, they cannot reliably certify, revoke, or reassign that access. The practical conclusion is that SaaS governance and IGA need to operate as one workflow.
Lifecycle discipline is the differentiator in SaaS control. Discovery is useful, but offboarding, deprovisioning, and entitlement cleanup are what stop identity drift from becoming persistent risk. A tool that reports on shadow IT but cannot drive corrective action leaves the real exposure untouched. Practitioners should prioritise platforms that connect discovery to remediation and lifecycle enforcement.
From our research:
- Only 44% of organisations have implemented any policies to manage their AI agents, despite 92% agreeing that governing AI agents is critical to enterprise security, according to the 2026 Infrastructure Identity Survey.
- 69% of security leaders agree identity management must fundamentally shift to address agentic AI systems, which reinforces the need for lifecycle-driven control.
- That same survey shows 70% of organisations grant AI systems more access than they would give a human employee performing the exact same job, pointing to a structural privilege gap.
What this signals
Shadow identity sprawl is the better lens for SaaS governance here. When organisations cannot reliably see unmanaged apps, OAuth connections, and dormant accounts, they are not just losing spend control, they are losing the ability to assert who or what has access at all. That is why SaaS management should be evaluated alongside identity governance, not as a separate procurement discipline.
With 19% of organisations giving AI systems dramatically more access than human employees, per the 2026 Infrastructure Identity Survey, privilege inflation is already a governance pattern, not an edge case. The same mindset that tolerates overbroad SaaS access will also struggle to manage autonomous or semi-autonomous tool connections.
Practitioners should expect SaaS visibility to merge with broader identity fabric controls over the next planning cycle. The useful platforms will be the ones that can turn discovery into owner assignment, entitlement cleanup, and offboarding evidence without forcing teams to stitch together disconnected workflows.
For practitioners
- Map SaaS discovery to identity inventory Require coverage of managed apps, unmanaged apps, OAuth connections, and dormant accounts so the platform reflects actual identity surface area, not just purchased software.
- Tie renewal reviews to access recertification Use contract renewal windows to confirm whether the app still has business value, whether entitlements are still used, and whether related accounts or integrations should be removed.
- Separate active use from installed use Verify that usage telemetry comes from multiple sources, including IdP signals, direct integrations, and application activity, so dormant access is not mistaken for legitimate usage.
- Apply lifecycle controls to SaaS-linked identities Treat SaaS service connections, API-linked accounts, and delegated integrations as identities that need onboarding, review, ownership, and offboarding just like human users.
- Use app-level compliance signals to drive remediation Prioritise controls that flag non-compliant or risky applications and trigger follow-up actions, rather than leaving teams with dashboards that never change entitlement state.
Key takeaways
- SaaS management is now an identity governance problem because apps, accounts, and integrations all create access that must be owned and reviewed.
- Discovery without remediation leaves shadow IT intact, while usage evidence and renewal review create the conditions for real entitlement cleanup.
- Practitioners should prioritise tools that connect inventory, access review, and offboarding so SaaS sprawl does not turn into persistent identity drift.
Standards & Framework Alignment
This section maps relevant standards and security frameworks to the operational risks and controls described in this guidance.
OWASP Non-Human Identity Top 10 address the attack and risk surface, while NIST CSF 2.0 and NIST Zero Trust (SP 800-207) set the governance and control requirements practitioners need to meet.
| Framework | Control / Reference | Relevance |
|---|---|---|
| OWASP Non-Human Identity Top 10 | NHI-01 | Shadow SaaS and unmanaged connections are classic non-human identity discovery gaps. |
| NIST CSF 2.0 | PR.AC-4 | The article centres on access oversight, reviews, and least-privilege decisions. |
| NIST Zero Trust (SP 800-207) | SaaS visibility and continuous validation align with zero trust assumptions. |
Map SaaS accounts and integrations to access review workflows and remove excess privilege on schedule.
Key terms
- SaaS Identity Surface: The SaaS identity surface is the full set of identities, connections, and access paths created by cloud applications in use across an organisation. It includes human accounts, service connections, OAuth grants, and dormant subscriptions that may still have authority even when no one is actively using them.
- Shadow Identity Sprawl: Shadow identity sprawl is the accumulation of unmanaged or poorly governed accounts, app connections, and delegated access that grows outside formal oversight. In SaaS environments, it often appears as hidden subscriptions, orphaned integrations, and access that survives beyond the business need that created it.
- SaaS-linked Non-Human Identity: A SaaS-linked non-human identity is any machine-facing credential or delegated connection used by one application to communicate with another. It can include API-linked accounts, service connections, and OAuth-based access, all of which require ownership, lifecycle review, and removal when no longer needed.
- Access Recertification: Access recertification is the formal process of confirming that an entitlement is still needed, still appropriate, and still owned by the right person or system. For SaaS and non-human identities, it only works when teams can see actual usage, delegated connections, and downstream permissions.
Deepen your knowledge
SaaS discovery, entitlement review, and identity lifecycle control are core topics in our NHI Foundation Level course, the industry's only accredited NHI security programme. If you are building governance for SaaS-linked identities and unmanaged access, it is worth exploring.
This post draws on content published by Zluri: SaaS Management Top 11 Zylo Alternatives & Competitors in 2026. Read the original.
Published by the NHIMG editorial team on 2026-03-20.
NHI Mgmt Group — the independent authority on Non-Human Identity, IAM, and Agentic AI security. nhimg.org