Trulioo Enhances Identity Platform for Fraud Prevention and Compliance
TL;DR
Trulioo has introduced enhancements to its identity platform, focusing on building trust throughout the digital customer journey. These updates span initial verification, payment processing, compliance monitoring, and risk assessment. The company aims to set a new standard for digital trust using biometric authentication and dynamic Know Your Business (KYB) intelligence. Trulioo expands identity platform
Advanced Document Verification
Trulioo's platform now features advanced AI and machine learning capabilities for document verification. These advancements aim to improve fraud detection without increasing user friction. fraud detection
- Redesigned Customer Portal: The redesigned portal, powered by a new API framework, uses over 60 fraud-identifying signals. It provides an intuitive view of verification transactions, clear outcomes, and actionable insights for risk assessments.
- Known Faces and Biometric Authentication: The "known faces" feature identifies repeat fraudsters and recognizes trusted users. Paired with biometric authentication, it compares a user's face to others in the customer's image library. A financial services provider saw a 15% reduction in repeat fraud attempts and a 12% decrease in manual reviews after adopting this feature.
- Redesigned SDK Experience: The updated user interface offers streamlined verification flows to reduce customer drop-offs and increase conversions.
- Integrity for Non-ID Documents: New tamper-detection capabilities extend protection to documents like utility bills and bank statements, helping businesses identify irregularities early.
Expanding KYB into Risk Intelligence
Trulioo is expanding KYB to include continuous intelligence, allowing enterprises to monitor companies in real-time, evaluate digital footprints, and assess business risks.
Continuous Business Monitoring: Real-time monitoring tracks company status changes, ownership transfers, regulatory filings, and sanctions exposure. Automated alerts and workflows help maintain compliance while reducing manual oversight.
Web and Social Analytics: Trulioo uses algorithms and AI to analyze a business’s digital footprint across web properties, online directories, and social platforms to verify legitimacy and uncover inconsistencies.
Business Risk and Reputation Scoring: This feature aggregates risk indicators across multiple domains, including registry data, behavioral signals, and network associations, to provide comprehensive business entity assessments.
"Trust is the currency of the digital economy,” said Trulioo CPO Zac Cohen.
Cross-Border Payments and Verification
Cross-border payments are growing rapidly, projected to reach $320 trillion by 2032. FXC Intelligence This growth introduces complexities related to onboarding, regulatory demands, and fraud threats.
The Trulioo report, “Building a Secure Verification Strategy in Payments,” discusses how to maintain compliance, efficiency, and trust in transactions.
Challenges in Scaling Securely
Manual verification processes slow down transactions. Differing regulations and processes across borders can complicate secure transfers. Common cross-border verification challenges include:
- Difficulty accessing ultimate beneficial owner (UBO) and person with significant control (PSC) information
- Hidden ownership structures
- Synthetic businesses operating across regions
- Complex ownership trails
These vulnerabilities can lead to fraud, money laundering, and compliance failures.
Automating Verification and Fraud Prevention
An integrated platform that automates onboarding and verification is crucial for transforming cross-border payments.
In a Trulioo-hosted webinar, Trulioo Solutions Consultant Henrietta Pais explained how automated business and person verification within the Trulioo Global Identity Platform balances friction and speed. One Trulioo customer achieved over more than 500% ROI and 85% cost savings after automating their onboarding process.
Future Trends in Cross-Border Payments
Emerging trends in payment ecosystems include:
- Biometric authentication and behavioral analytics
- Predictive risk assessment through AI and ML
- Evolving Anti-Money Laundering (AML) and sanctions frameworks
Payment leaders should invest in automated business verification and AI-driven fraud prevention to maintain trust and compliance.
Trulioo's KYB Growth in the U.S.
Trulioo reported a 1,996% growth in U.S. Know Your Business (KYB) transaction volume since 2023, with a 102% year-over-year increase. The KYB growth has helped fuel a 134% increase in U.S. verification volume across all Trulioo products. The Trulioo identity platform has processed more than 20 million transactions for U.S. customers in 2025.
PYMNTS research indicates that unified platforms are simplifying KYC and KYB management.
“We’re witnessing the end of the patchwork era in identity verification,” said Trulioo CEO Vicky Bindra.
Recognition and Awards
Trulioo was recognized as a Leading Vendor in the 2025 Liminal “Link Index: Business and Entity Verification (BEV)” for the second consecutive year and won platinum and gold awards for KYC and identity verification innovation in the 2025 Juniper Research “Future Digital Awards for Fintech & Payments 2025. Trulioo was also positioned as a major player in the “IDC MarketScape: Worldwide Identity Verification in Financial Services 2025 Vendor Assessment.”
Customer Successes
- Payments Innovation: A global online payment platform consolidated to a single Trulioo integration and now achieves 90%-plus verification rates across government IDs.
- Cryptocurrency Breakthrough: A U.S.-based cryptocurrency exchange expanded its use of Trulioo in May 2025 and increased verification rates from 11% to 60%, outperforming competitors by 15%.
- Marketplace Transformation: A global marketplace boosted verification success from 77% to 87% by removing Social Security number requirements and streamlining onboarding with Trulioo.
- Trading Platform Efficiency: A leading online trading company achieved a 10% reduction in KYC verification costs while maintaining high match rates.