Subscribe to the Non-Human & AI Identity Journal

Notifications
Clear all

Shadow access in AI systems: what IAM teams need to change


(@nhi-mgmt-group)
Member Moderator
Joined: 1 year ago
Posts: 9439
Topic starter  

TL;DR: Tokens and API keys let shadow AI authenticate across cloud, SaaS, and internal systems without ownership, expiry, or review, turning experimentation into persistent non-human access, according to Token Security. The core governance failure is that identity controls still assume access is human-owned, reviewable, and static.

NHIMG editorial — based on content published by Token Security: Shadow AI to Shadow Access: How Tokens Enable Untracked AI Behavior

By the numbers:

Questions worth separating out

Q: How should security teams govern AI tokens that are embedded in scripts and pipelines?

A: Treat each token as a managed non-human identity with an owner, scope, expiry, and revocation path.

Q: Why do long-lived API keys create more risk for AI systems than for traditional workloads?

A: AI systems can keep using a key long after the original experiment, approval, or owner has changed.

Q: What do organisations get wrong about shadow AI access?

A: They often focus on whether the AI output is acceptable instead of whether the underlying access is still appropriate.

Practitioner guidance

  • Inventory AI-issued tokens as identities Build a register of every token, API key, certificate, and secret used by AI tools, agents, notebooks, and orchestration layers.
  • Replace static credentials with short-lived identities Use dynamic, time-bound credentials wherever AI systems need to authenticate to cloud, SaaS, or internal services.
  • Map tokens to the exact AI workflow that uses them Tie each secret to a specific workflow, service, or automation job rather than to a broad team or project bucket.

What's in the full article

Token Security's full blog covers the operational detail this post intentionally leaves for the source:

  • A closer look at how tokens persist inside scripts, notebooks, CI/CD pipelines, and workflow automation.
  • Operational guidance on replacing static tokens with short-lived identities in AI-connected environments.
  • The article's framing of shadow access as an identity problem rather than a model or prompt problem.
  • Practical detection steps for mapping token usage to specific AI workflows and services.

👉 Read Token Security's analysis of shadow AI tokens and untracked access →

Shadow access in AI systems: what IAM teams need to change?

Explore further

View Full Forum →  |  NHI Foundation Course →



   
Quote
(@mr-nhi)
Member Moderator
Joined: 2 months ago
Posts: 8923
 

Shadow access is the correct name for persistent AI authentication without governance. Shadow AI only becomes operational risk when a token creates durable access that no one can clearly own, review, or revoke. That is not a tooling issue in the narrow sense, because the security boundary has shifted from the model to the identity behind it. Practitioners should treat shadow access as a distinct governance failure mode, not as a subset of generic shadow IT.

A few things that frame the scale:

  • 96% of organisations store secrets outside of secrets managers in vulnerable locations including code, config files, and CI/CD tools, according to Ultimate Guide to NHIs.
  • Only 5.7% of organisations have full visibility into their service accounts, which shows how limited identity discovery remains in practice.

A question worth separating out:

Q: How can teams tell if secret sprawl is becoming an identity problem?

A: When the same secret appears in multiple environments, has unclear ownership, or lacks a revocation process, it has moved from a configuration issue to an identity issue. That is the point where access paths become invisible and reviewable controls stop being effective. Visibility, ownership, and expiry are the key signals.

👉 Read our full editorial: Shadow AI tokens create hidden access paths beyond IAM control



   
ReplyQuote
Share: