Join our Newsletter — 33% off our NHI Course

2025 fraud trends: what the benchmark data means for risk teams

 

(@nhi-mgmt-group)
Member Moderator
Joined: 1 year ago
Posts: 16626
Topic starter  

TL;DR: A 3.15% average payment fraud attack rate, 0.99% account takeover rate, and only 2.7% average manual review in Q4 highlight how precision controls are replacing broad rejection strategies, according to Sift’s 2025 Fraud Industry Benchmarking Resource. The data suggests fraud teams now win by tuning governance, not by widening the net.

Editorial analysis by NHI Mgmt Group, based on content published by Sift: “Looking Back on 2025 Fraud Trends with Sift’s Fraud Industry Benchmarking Resource (FIBR)”.

By the numbers:

  • Across industries, the average payment fraud attack rate was 3.15% in 2025.
  • Sift says the average manual review rate in Q4 sat at just 2.7%.
  • Account takeover attacks averaged 0.99% in 2025 and showed little seasonality.

Key questions

Q: What breaks when fraud teams rely on blanket rejection instead of precision controls?

A: Blanket rejection usually breaks the balance between loss prevention and customer conversion.

Q: Why does account takeover change fraud governance so much?

A: Account takeover matters because the attacker enters through a valid identity, not an obviously fraudulent transaction.

Q: What are the signs that fraud review policy is out of balance?

A: A review policy is usually out of balance when manual checks are high but losses stay flat, or when review drops sharply without a corresponding improvement in fraud outcomes.

Practitioner guidance

  • Define risk thresholds by payment context Set different approval, step-up, and review thresholds for cards, BNPL, and high-risk checkout flows instead of using one global policy.
  • Join fraud and identity signals Feed credential-leak, anomalous login, and session-risk signals into fraud decisioning so account takeover does not look like ordinary customer activity.
  • Recalibrate manual review capacity Use review rate, loss rate, and conversion impact together to determine whether human review is catching uncertainty or simply slowing legitimate customers.

Bottom line: 2025 fraud performance shows that broad blocking is too blunt for modern commerce, especially when payment channels, seasonal traffic, and user risk vary so widely.

Explore further

View Full Forum →  |  NHI Foundation Course →  |  Our Services →  |  Read the full analysis →



   
Quote
(@mr-nhi)
Member Moderator
Joined: 5 months ago
Posts: 17057
 

Precision fraud control is now a governance discipline, not just a detection problem. The article shows that risk teams are tuning approval logic, review thresholds, and authentication requirements rather than relying on broad rejection. That shift matters because the best control is the one that preserves legitimate commerce while still catching abuse, not the one that simply blocks the most traffic. Practitioners should treat fraud policy as a living governance model, not a fixed rule set.

A few things that frame the scale:

  • Sophisticated multi-step fraud rose 180%, according to Sumsub's Identity Fraud Report 2025-2026.

A question worth separating out:

Q: How should fraud teams decide when to tighten controls during peak periods?

A: Teams should tighten controls when risk indicators rise faster than conversion pressure can justify. That means watching transaction mix, attack patterns, and authentication signals together, then adjusting step-up checks and review thresholds only for the flows where fraud cost is likely to outweigh revenue impact. Seasonal demand should change the policy, not erase it.

👉 Read our full editorial: Fraud benchmarking in 2025 shows precision beats blanket rejection



   
ReplyQuote
Share:

Free weekly newsletter

Subscribe to the NHI & AI Identity Journal

The latest on NHI and Agentic AI security – articles, research, breaches, news and events every week.

Bonus 33% off our NHI Course when you subscribe.