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PAM for NHIs and AI agents: what the challenger label means


(@nhi-mgmt-group)
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TL;DR: Traditional PAM tools are being stretched by secret sprawl, excessive privileges, and the growth of non-human identities and AI agents, according to Saviynt, while Gartner named it a Challenger in the 2025 Magic Quadrant for Privileged Access Management. The deeper issue is that PAM programmes now have to govern both human privilege and machine-issued access paths at once.

NHIMG editorial — based on content published by Saviynt: Saviynt Named a Challenger in the 2025 Gartner Magic Quadrant for Privileged Access Management

By the numbers:

Questions worth separating out

Q: How should security teams govern privileged access for service accounts and AI agents?

A: They should govern privileged access as an identity lifecycle problem, not only a session control problem.

Q: Why do secrets outside vaults create such a large PAM gap?

A: Because PAM can only enforce control over credentials it can discover and manage.

Q: What do organisations get wrong about PAM for non-human identities?

A: They often treat non-human identities as technical plumbing rather than governed identities.

Practitioner guidance

  • Inventory privileged secrets outside vaults Identify every location where passwords, API keys, and tokens are stored in code repositories, configuration files, build systems, and runtime variables.
  • Classify machine identities by privilege persistence Separate short-lived automation from long-lived service accounts, because persistent credentials need lifecycle controls, not only session controls.
  • Tie PAM reviews to identity lifecycle events Trigger entitlement review when an application, integration, or workflow changes, not only on a calendar cycle.

What's in the full analysis

Saviynt's full post covers the market context and report references this post intentionally leaves for the source:

  • The exact Gartner Magic Quadrant placement language and category context around privileged access management.
  • Saviynt’s own positioning on how its PAM capabilities are being unified with governance for internal users, external users, and NHIs.
  • The source article’s broader framing of AI agents and NHI growth as drivers of next-generation PAM demand.
  • The report link and surrounding announcement context for teams tracking market signals rather than implementation detail.

👉 Read Saviynt’s analysis of the 2025 Gartner PAM Challenger placement →

PAM for NHIs and AI agents: what the challenger label means?

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(@mr-nhi)
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Posts: 7990
 

PAM is becoming an NHI governance discipline, not just an admin-access control. Once privileged credentials are distributed across service accounts, CI/CD pipelines, and machine workflows, the old assumption that PAM only protects human administrators no longer holds. That shifts the category from vaulting and session brokering toward lifecycle governance of machine privilege. Practitioners should treat PAM as part of NHI governance architecture, not a separate human-admin toolset.

A few things that frame the scale:

  • 96% of organisations store secrets outside of secrets managers in vulnerable locations including code, config files, and CI/CD tools, according to the Ultimate Guide to NHIs.
  • 91.6% of secrets remain valid five days after the targeted organisation is notified, showing a critical gap in remediation procedures.

A question worth separating out:

Q: Should teams treat AI agents differently from standard automation in PAM design?

A: Yes, when the agent can choose actions, tools, or execution timing at runtime. Standard automation is bounded by scripts and predefined workflows, while agentic behaviour can change the privilege profile during execution. PAM should reflect that distinction before approvals and access policies are set.

👉 Read our full editorial: Saviynt’s PAM challenger status signals a broader NHI shift



   
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