Topic starter
03/06/2026 11:52 am
TL;DR: A survey of more than 200 customers found Delinea Platform users reported over $2.2 million in average annual ROI, including $2.1 million in incident-prevention savings and 2,236 hours saved on identity security tasks, according to Delinea and UserEvidence. The broader lesson is that identity control value now depends on visibility, automation, and governance coherence, not isolated point tools.
Editorial analysis by NHI Mgmt Group, based on content published by Delinea: “How Delinea Platform customers achieved $2.2M in annual ROI”.
By the numbers:
- Customers saved 2,236 hours annually on identity security tasks.
- 94% of customers reported consolidating their security tools using the Delinea Platform.
Key questions
Q: How should security teams evaluate vendor consolidation for identity governance?
A: They should measure whether consolidation improves authority, visibility, and lifecycle control across identities, not just whether it reduces license count.
Q: Why do disconnected identity tools raise operational risk
A: Disconnected tools fragment the control plane.
Q: What breaks when identity workflows still depend on manual intervention for common access changes?
A: Manual handling slows provisioning, increases the chance of errors, and makes it harder to keep access aligned with role changes, lifecycle events, or policy updates.
Practitioner guidance
- Consolidate privileged visibility first Inventory which privileged credentials, accounts, and activities are governed in separate tools and identify where visibility is incomplete across human, service, and autonomous identities.
- Automate the highest-friction workflows Prioritise password rotation, access reviews, and audit evidence collection where manual handling consumes the most time and introduces inconsistency.
- Measure identity controls in outcome terms Track incident reduction, detection speed, and labour savings together so the programme is judged on operational impact rather than feature count.
Bottom line: Identity security value now depends on whether controls work as a connected system rather than as isolated point tools.
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03/06/2026 11:55 am
Identity consolidation is becoming a governance requirement, not just an efficiency play. When privileged access, auditing, and policy enforcement sit in separate tools, teams inherit gaps that are hard to measure and harder to close. The article’s ROI numbers reinforce a broader market shift toward coherence over tool sprawl. Practitioners should read that as a signal to evaluate whether their operating model can still support consistent controls across human, machine, and autonomous identities.
A few things that frame the scale:
- Only 5.7% of organisations have full visibility into their service accounts, according to the Ultimate Guide to NHIs.
A question worth separating out:
Q: How should organisations govern AI agents alongside human identity and device access?
A: Organisations should treat AI agents as a separate identity class with their own entitlement boundaries, logging expectations, and approval model. Human IAM controls often assume interactive sign-in and review cycles, which do not fit autonomous or programmatic access. The safer approach is to define actor-specific policy and verify which access paths can be delegated without expanding trust unnecessarily.
👉 Read our full editorial: Delinea Platform ROI points to identity security consolidation gains