TL;DR: Non-human identities now outnumber human identities by as much as 20 to 1, and CyberArk says that makes ownership, access review, and least privilege central to reducing orphaned and over-privileged machine accounts. The real governance shift is treating NHIs as first-class identities with accountable owners and routine review, not as invisible infrastructure.
Editorial analysis by NHI Mgmt Group, based on content published by CyberArk: “Strategies for Managing Non-Human Identities”.
Key questions
Q: What breaks when non-human identity ownership is unclear?
A: When ownership is unclear, rotation stalls, reviews default to approval, and nobody feels safe removing access.
Q: Why do service accounts and workloads become overprivileged over time?
A: They usually inherit access for a launch or integration and then keep it long after the original purpose changes.
Q: How should security teams run access reviews for non-human identities?
A: Security teams should scope reviews by risk pattern, assign every identity to an accountable owner, and require a documented decision for each item in scope.
Practitioner guidance
- Assign accountable owners to every NHI Build a process that records a named human owner, a business purpose, and a review cadence for each service account, bot, API token, or integration identity.
- Automate recurring NHI access reviews Review machine identities on a quarterly or more frequent schedule, and verify purpose, entitlements, and whether the identity is still in use.
- Reduce standing privilege on machine identities Remove permissions that are no longer required for the current workload, and revalidate access when the role or integration changes.
Bottom line: The article's central warning is that non-human identities become risky when organisations cannot assign owners, review access, and narrow permissions as workloads change.
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Ownership is the first NHI control, not a governance afterthought. Machine identities do not become safe because they are technical rather than human. The governance failure begins when the organisation cannot name a responsible human owner who can answer why the identity exists, who should review it, and when it should be retired. That makes accountability the prerequisite for every other NHI control.
A few things that frame the scale:
- NHIs outnumber human identities by 25x to 50x in modern enterprises, according to the Ultimate Guide to NHIs.
- 69% of security leaders agree identity management must fundamentally shift to address agentic AI systems, according to the 2026 Infrastructure Identity Survey.
A question worth separating out:
Q: Should organisations treat NHIs differently from human users in IAM?
A: The governance rules are similar, but the operating model is different. NHIs need owner mapping, entitlement review, and least privilege just like human users, but they also need machine-aware lifecycle controls because they can be created in bulk, hidden inside integrations, and forgotten when applications change. Treat them as first-class identities, not as invisible infrastructure.
👉 Read our full editorial: Managing non-human identities requires ownership, review, and least privilege