TL;DR: MSPs managing Google Workspace environments are being pushed toward stack consolidation because 47% of IT administrators cite multi-point-solution management as their top operational challenge, according to JumpCloud’s analysis. The operational question is no longer whether to add more tools, but which identity and device controls can be consolidated without losing governance fidelity.
Editorial analysis by NHI Mgmt Group, based on content published by JumpCloud: “The Smart MSP’s Guide to Stack Consolidation”.
By the numbers:
- 47% of IT administrators rank managing multiple point solutions as their top operational challenge.
- 85% want a unified platform to manage devices, identities, and access.
- 39% of IT teams spend 26-50% of their budgets on licensing alone.
Key questions
Q: How should MSPs decide whether Google Workspace needs an adjacent identity platform?
A: MSPs should decide based on control coverage, not platform familiarity.
Q: Why does managing multiple point solutions create so much operational drag?
A: Multiple point solutions increase handoffs, duplicate policy settings, and fragmented audit evidence.
Q: What should MSPs standardise first when consolidating identity operations?
A: Start with the workflows that repeat across every tenant: onboarding, offboarding, device enrolment, access provisioning, and policy enforcement.
Practitioner guidance
- Map the control gap in your current stack List which tenant workflows are handled only in Google Workspace and which still require separate tools for devices, access, and application provisioning.
- Standardise onboarding and offboarding workflows Define one repeatable process for account creation, device enrolment, entitlement assignment, and deprovisioning across all clients.
- Consolidate policy enforcement at the operating layer Move repetitive controls such as MFA enforcement, device compliance checks, and access policy deployment into a shared management plane where possible.
Bottom line: MSP stack sprawl is a governance problem as much as an operational one because identity, device, and access decisions become fragmented across tools.
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Stack consolidation is now an identity governance decision, not just an efficiency choice. For MSPs, the problem is not simply too many tools, but too many policy surfaces governing the same user, device, and access state. When identity state is split across disconnected systems, lifecycle control becomes inconsistent and auditability weakens. The practitioner conclusion is that consolidation must be judged by governance fidelity, not only by operational convenience.
A question worth separating out:
Q: How do teams know whether stack consolidation is improving governance, not just convenience?
A: Look for fewer manual handoffs, shorter onboarding and offboarding cycles, more consistent policy deployment, and cleaner audit trails across tenants. If consolidation only reduces dashboard count but leaves lifecycle gaps or uneven enforcement, it has not improved governance. The control test is whether the same identity decision is applied reliably across the environments you manage.
👉 Read our full editorial: Google Workspace stack consolidation for MSP identity operations