TL;DR: Online attacks rose 121% from Q1 to Q2 2023 as holiday traffic, automated abuse, phishing, and ransomware intensified across retail, travel, and financial services, according to Arkose Labs. The real lesson is that resilience now depends on treating bot pressure, compliance, and threat intelligence as connected governance problems, not separate controls.
NHIMG editorial — based on content published by Arkose Labs: holiday cyber threats, bot protection, and resilience
By the numbers:
- Online attacks have surged by 121% from Q1 to Q2 2023.
Questions worth separating out
Q: How should security teams handle bot traffic during holiday spikes?
A: They should tune controls for surge conditions, not average baselines.
Q: Why do automated attacks create identity risk for online businesses?
A: Automated attacks exploit the same login, checkout, and session paths as real users, so high traffic can hide malicious behaviour.
Q: How do organisations know if threat intelligence is actually helping?
A: They should look for shorter time to block new patterns, fewer repeated incidents from the same campaign, and faster coordination between fraud, SOC, and compliance teams.
Practitioner guidance
- Implement surge-aware bot controls Adjust thresholds, challenge policies, and rate limits for holiday traffic patterns so legitimate volume does not mask automated abuse.
- Unify fraud and SOC telemetry Feed login anomalies, scraping behaviour, challenge failures, and suspicious transaction events into one response workflow so campaigns are seen as a single pattern.
- Test compliance evidence under load Verify that blocked attempts, identity events, and data access records remain complete and queryable during peak periods for audit and incident response.
What's in the full article
Arkose Labs' full article covers the operational detail this post intentionally leaves for the source:
- Specific examples of holiday bot behaviour across e-commerce, travel, and financial services
- The vendor's discussion of Arkose MatchKey and adaptive challenge handling in practice
- The compliance list and certification references the article uses to support its governance argument
- Additional commentary on threat intelligence sharing and collaborative defence models
👉 Read Arkose Labs' analysis of holiday bot threats and cyber resilience →
Holiday bot surges: what it means for identity and fraud controls?
Explore further
Holiday bot pressure is an identity governance problem, not only a fraud problem. The article describes automated attacks, account takeover, and credential stuffing as seasonal hazards, but the deeper issue is that identity trust is being tested under extreme volume. When bot traffic can mimic legitimate customers, static controls lose their ability to separate human, automated, and suspicious behaviour. Practitioners should treat peak trading periods as an identity assurance event, not just a commerce event.
A few things that frame the scale:
- 72% of organisations have experienced or suspect they have experienced a breach of non-human identities, according to The 2024 ESG Report: Managing Non-Human Identities.
- The average organisation believes more than 1 in 5 of their non-human identities are insufficiently secured, which shows how quickly identity trust gaps accumulate when operational environments scale.
A question worth separating out:
Q: Who is accountable when bot attacks cause compliance failures?
A: Accountability usually spans security, fraud, application, and compliance leadership because the failure is cross-functional. If identity logs, transaction records, and blocking evidence are incomplete, the organisation may struggle to prove due diligence under GDPR, PCI DSS, HIPAA, or similar obligations.
👉 Read our full editorial: Holiday bot surges expose the limits of traditional cyber controls