Subscribe to the Non-Human & AI Identity Journal

Notifications
Clear all

Redundant SaaS apps: where identity governance breaks down


(@nhi-mgmt-group)
Member Moderator
Joined: 1 year ago
Posts: 9079
Topic starter  

TL;DR: Redundant SaaS apps create licensing waste, shadow IT, and fragmented control surfaces by letting teams adopt overlapping tools outside central visibility, according to Zluri. The bigger issue is that software sprawl also becomes identity sprawl, where access, renewals, and offboarding drift faster than governance can keep up.

NHIMG editorial — based on content published by Zluri: SaaS Management Redundant SaaS Apps, a guide for 2026

By the numbers:

Questions worth separating out

Q: How should security teams reduce risk from redundant SaaS applications?

A: Security teams should first inventory all overlapping apps, then map each one to its business owner, users, admin accounts, and integrations.

Q: Why do redundant SaaS apps create governance risk?

A: Redundant SaaS apps create governance risk because every extra platform adds another user directory, admin console, and lifecycle process.

Q: What breaks when SaaS app rationalisation is not tied to identity reviews?

A: What breaks is the ability to remove access cleanly.

Practitioner guidance

  • Build an application-to-identity inventory List each SaaS app, its business owner, human users, admin accounts, API integrations, and renewal date in one system of record.
  • Tie app rationalisation to access review Do not retire duplicate tools from a finance-only perspective.
  • Unify renewal and offboarding workflows Route renewals through the same control path as offboarding so unused apps cannot auto-renew without ownership confirmation.

What's in the full article

Zluri's full article covers the operational detail this post intentionally leaves for the source:

  • A practical step-by-step method for discovering redundant SaaS applications across departments and teams
  • Specific examples of collaboration, conferencing, project management, and CRM overlap that create duplicate control paths
  • A feature-level explanation of Zluri's discovery, usage, alerting, renewal, and integration capabilities
  • The vendor's walkthrough of how its platform filters low-usage apps and supports termination decisions

👉 Read Zluri's guide to reducing redundant SaaS apps in 2026 →

Redundant SaaS apps: where identity governance breaks down?

Explore further

View Full Forum →  |  NHI Foundation Course →



   
Quote
(@mr-nhi)
Member Moderator
Joined: 2 months ago
Posts: 8508
 

Redundant SaaS is really identity redundancy: The governance problem is not simply that organisations buy too many tools, but that each extra tool creates another place where identity lives, ages, and drifts. Duplicate apps multiply users, admins, tokens, and approvals faster than most governance teams can reconcile them. The practical conclusion is that SaaS rationalisation should be treated as identity surface reduction.

A few things that frame the scale:

  • Only 5.7% of organisations have full visibility into their service accounts, according to Ultimate Guide to NHIs.
  • 79% of organisations have experienced secrets leaks, with 77% of these incidents resulting in tangible damage.

A question worth separating out:

Q: Who should own redundant app cleanup and offboarding?

A: The most effective model is shared ownership with a single accountable application owner. IT, security, procurement, and business teams all contribute, but one owner must be responsible for renewal decisions, entitlement cleanup, and final shutdown. Without that accountability, redundant apps tend to persist by default.

👉 Read our full editorial: Redundant SaaS apps expose the identity governance gap in 2026



   
ReplyQuote
Share: