TL;DR: Fragmented identity, device, and security tooling slows operations, widens attack surface, and makes Zero Trust harder to enforce, according to JumpCloud, while citing a 9.3-tool average across core IT functions and 87% of IT decision-makers open to a more modern unified suite if one exists. The deeper issue is that modern identity governance now has to cover human, non-human, and agentic access in one control model, not three disconnected ones.
Editorial analysis by NHI Mgmt Group, based on content published by JumpCloud: “Building the Strongest Foundation You Can for What Modern IT Needs Most”.
By the numbers:
- 87% of IT decision-makers would consider migrating to a more modern productivity suite if a better, unified solution existed.
Key questions
Q: How should security teams govern access across human, NHI, and AI identities?
A: Security teams should govern all three through a shared lifecycle and policy layer, but with different operating rules for each actor type.
Q: Why do fragmented IT environments make zero trust harder to enforce?
A: Zero trust depends on continuous verification across a complete access path.
Q: How should security teams govern human, NHI, and agentic access in one programme?
A: Security teams should use one control plane for policy, logging, and lifecycle visibility, then apply actor-specific rules for authentication, credentials, and runtime behaviour.
Practitioner guidance
- Map identity control-plane fragmentation Inventory where identity, device posture and access policy are enforced separately, then identify where those splits create inconsistent decisions for humans, NHIs and AI-driven access.
- Define one access policy model Create a single policy language for access decisions that can be applied consistently across user accounts, service identities and emerging agentic workflows.
- Validate Zero Trust enforcement paths Test whether access decisions still hold when identity, endpoint and logging data come from different tools rather than one governance layer.
Bottom line: Fragmented identity and device tooling is now a governance risk because it weakens consistent access enforcement across the full identity estate.
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Unified identity is now a governance requirement, not an efficiency feature. The article is strongest when it frames tool consolidation as a way to reduce operational friction, but the deeper identity issue is policy consistency. Once identity, device posture, and access logs are split across multiple systems, governance becomes fragmented and audit evidence becomes harder to trust. Practitioners should treat consolidation as a control architecture decision, not a procurement preference.
A few things that frame the scale:
- 70% of organisations grant AI systems more access than they would give a human employee performing the exact same job, according to the 2026 Infrastructure Identity Survey.
- 69% of security leaders agree identity management must fundamentally shift to address agentic AI systems, according to the 2026 Infrastructure Identity Survey.
A question worth separating out:
Q: What should organisations do before consolidating identity and device management?
A: Organisations should first map duplicated entitlements, inconsistent policy exceptions, and disconnected log sources across their current stack. That baseline shows where consolidation will remove drift versus merely move it. They should also confirm which identities are human, non-human, and autonomous, because each needs different lifecycle treatment.
👉 Read our full editorial: Unified identity for human, NHI, and agentic access control
Unified control planes are becoming an identity governance requirement, not an efficiency preference. The article is right to frame tool consolidation as a security issue because fragmented identity and device stacks create policy drift, inconsistent enforcement and blind spots across the access path. Once human, NHI and agentic access all have to be governed together, the control plane becomes the real boundary of trust. Practitioners should view unification as a governance design decision, not a procurement convenience.
A few things that frame the scale:
- 67% of organisations still rely heavily on static credentials despite the risks they pose to agentic AI deployments, according to the 2026 Infrastructure Identity Survey.
A question worth separating out:
Q: Should organisations replace multiple identity and device tools with one control plane?
A: They should replace overlap where the tools are only adding administrative layers, not distinct controls. The decision should be driven by whether the current stack can provide one authoritative view of identity, device posture and access enforcement. If it cannot, consolidation is a governance improvement, not just a cost decision.
👉 Read our full editorial: Unified identity for human, NHI, and agentic access control