TL;DR: Manual user provisioning slows onboarding, creates compliance exposure, and increases access errors as organisations scale, according to Zluri’s analysis of lifecycle workflows. Automated provisioning, mid-lifecycle access requests, and deprovisioning turn identity operations into a repeatable control plane rather than a ticket queue.
NHIMG editorial — based on content published by Zluri: Lifecycle Management Optimize IT Efficiency with User Provisioning Workflows
By the numbers:
- 50% of organisations are onboarding new vaults without proper security approval, introducing vulnerabilities and misconfigurations from the outset.
- 91% of former employee tokens remain active after offboarding, leaving organisations vulnerable to potential security breaches.
Questions worth separating out
Q: How should organisations automate user provisioning without creating access sprawl?
A: Use policy-driven workflows that map roles to approved entitlements, require approval for exceptions, and log every change.
Q: Why do provisioning workflows matter for compliance as well as productivity?
A: They matter because the same process that gets new employees working also creates the record of who approved access, when it was granted, and whether it was removed later.
Q: What breaks when offboarding is handled manually?
A: Manual offboarding often leaves access behind because licence removal, app revocation, and ownership transfer happen in separate steps or not at all.
Practitioner guidance
- Map every lifecycle event to a single owner Assign one accountable team for provisioning, mid-lifecycle changes, and offboarding so access changes do not disappear between systems.
- Automate standard joiner and mover paths first Start with the repetitive access patterns that follow job roles, departments, and seniority levels.
- Tie offboarding to verified revocation Do not close a leaver workflow until application access, licence assignments, and shared ownership have been checked off in the same process.
What's in the full article
Zluri's full article covers the operational detail this post intentionally leaves for the source:
- Step-by-step workflow clicks for onboarding, access requests, and offboarding in the platform UI
- Role-based app recommendation logic and in-app suggestion handling for employee access
- Playbook creation details for repeatable provisioning and deprovisioning across similar user roles
- Specific examples of how app catalog requests and changelogs are presented to employees
👉 Read Zluri's article on user provisioning workflows and lifecycle management →
User provisioning workflows: what IAM teams need to fix?
Explore further
Lifecycle automation is now a control requirement, not an efficiency upgrade. Manual provisioning creates inconsistent approvals, poor audit trails, and delayed access removal. In human identity programmes, those failures translate directly into compliance and operational risk, and the same lifecycle discipline increasingly governs machine and agent identities as well. Practitioners should treat workflow design as identity control design, not admin convenience.
A few things that frame the scale:
- 91% of former employee tokens remain active after offboarding, leaving organisations vulnerable to potential security breaches, according to The 2025 State of NHIs and Secrets in Cybersecurity.
- 62% of all secrets are duplicated and stored in multiple locations, causing unnecessary redundancy and increasing the risk of accidental exposure, according to The 2025 State of NHIs and Secrets in Cybersecurity.
A question worth separating out:
Q: Who should own lifecycle workflows across joiners, movers, and leavers?
A: One accountable identity or IT operations owner should govern the workflow, even if different approvers participate by role. Shared ownership without clear accountability leads to gaps in execution and verification. The workflow owner should be responsible for completion evidence, escalation, and exception tracking.
👉 Read our full editorial: User provisioning workflows are now a core IAM control