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Vendor access and zero trust: what IAM teams are missing


(@nhi-mgmt-group)
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Joined: 1 year ago
Posts: 12212
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TL;DR: Zero trust programmes still leave a major opening when vendor and contractor access is not governed consistently, with only 36% of health IT leaders saying privileged access is applied enterprise-wide according to Imprivata and Ponemon Institute. The gap shows that continuous verification is incomplete without lifecycle control over third-party identities and access paths.

NHIMG editorial — based on content published by Imprivata: Zero Trust Efforts Fall Short When Vendor Access Is Ignored

By the numbers:

Questions worth separating out

Q: How should security teams govern vendor access in a zero trust programme?

A: They should treat vendor access as part of the core identity model, not as a separate remote support exception.

Q: Why do vendors and contractors weaken zero trust if they are not included in PAM?

A: Because zero trust depends on consistent policy enforcement across every identity that can reach sensitive systems.

Q: What breaks when third-party access is excluded from privileged access reviews?

A: Auditability breaks first, followed by entitlement accuracy and offboarding discipline.

Practitioner guidance

What's in the full article

Imprivata's full article covers the operational detail this post intentionally leaves for the source:

  • How the vendor frames MFA, credential vaults, and least privilege as immediate steps for zero trust programmes.
  • The vendor's perspective on replacing VPNs with remote access tools that enforce real-time identity verification and granular controls.
  • The specific role of PAM and vendor privileged access management in compliance and IT efficiency claims.
  • The source article's own recommendations for organisations trying to adopt zero trust without slowing operations.

👉 Read Imprivata's analysis of vendor access gaps in zero trust →

Vendor access and zero trust: what IAM teams are missing?

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(@mr-nhi)
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Posts: 11787
 

Vendor access is the zero trust exception that reveals the programme is not complete. Zero trust is supposed to erase implicit trust, yet third-party access is often treated as an operational carve-out. That carve-out is not a minor exception. It means the organisation has created a parallel trust model for the identities most likely to bypass internal control assumptions. The implication is that zero trust maturity must be measured by how consistently it governs external access, not by how broadly it is deployed internally.

A few things that frame the scale:

  • 1.5 out of 10 organisations are highly confident in their ability to secure NHIs, compared to nearly 1 in 4 for securing human identities, according to The State of Non-Human Identity Security.
  • Lack of credential rotation is cited as the top cause of NHI-related attacks by 45% of organisations, followed by inadequate monitoring and logging at 37% and over-privileged accounts at 37%.

A question worth separating out:

Q: How can organisations reduce vendor access risk without stopping external work?

A: Use task-scoped access, credential vaulting, MFA, and explicit expiration dates so vendors can do the job without retaining broad standing privilege. The goal is to narrow access windows and make every external entitlement easy to justify, observe, and revoke.

👉 Read our full editorial: Vendor access gaps are undermining zero trust identity controls



   
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