A large share of everyday cybercrime trade, from stolen cards and infostealer logs to phishing kits and DDoS for hire, now happens in Telegram channels and bot shops rather than on dark web forums, and many monitoring programmes still look only at the forums. Telegram matters to defenders in two ways: as a marketplace where your data, credentials and brand may appear, and as infrastructure that malware and threat groups use for command and control and exfiltration. This guide explains how the Telegram underground works, what is sold there, how threat actors use the platform operationally, and how to monitor it legally, safely and usefully. It is for threat intelligence analysts, SOC leads and fraud teams. It goes deeper than the Dark Web Monitoring Guide, which covers monitoring programmes in general, and does not repeat it.
Key takeaways
- Telegram is a high-volume, low-price market. Kaspersky's 2025 research describes stolen cards, infostealer logs, phishing kits, DDoS services and database dumps sold through automated bots, while higher-value goods such as zero-day information stay on reputation-gated forums.
- Channels are short-lived but persistent. Kaspersky analysed more than 800 blocked channels and found a median lifespan that rose from five months (2021 to 2022) to nine months (2023 to 2024), with blocking increasing since October 2024. Expect brands to reappear under new names.
- It is also C2 and exfiltration infrastructure. MITRE ATT&CK records groups including Sandworm Team, MuddyWater (through Small Sieve), APT38 and Contagious Interview using the Telegram Bot API to send commands or receive stolen data.
- Most Telegram chats are not end-to-end encrypted. Telegram states that cloud chats use server-client encryption and only secret chats are end-to-end, and that it may disclose IP addresses and phone numbers to authorities under a valid judicial order.
- Monitoring needs rules of engagement. Passive collection is the low-risk default; buying data, engaging sellers or scraping at scale raises legal, contractual and safety issues that need counsel and written approval.
Why the underground moved to Telegram
Forums were the traditional cybercrime marketplace: reputation systems, escrow, long threads. Telegram offered different advantages that suit high-volume trade.
- Reach: Telegram's FAQ says channels can have an unlimited number of subscribers and groups up to 200,000 members, and public groups can be joined by link. A seller can broadcast to thousands without a forum's vetting.
- Anonymity of posts: channel posts are signed with the channel's name, not the author's, which suits storefronts.
- Automation: the Bot API lets anyone build bots. Kaspersky describes bots that take queries, accept cryptocurrency payment and deliver cards, logs or kits to many buyers a day with no operator involved.
- Low barrier: no Tor browser, no invitation, a mobile app most people already have.
The same research notes limits that keep sophisticated actors on forums or private messengers: Telegram does not use end-to-end encryption by default, its infrastructure is centralised, and its server code is closed. After repeated blocks, Kaspersky reports some communities, such as the BFRepo group with nearly 9,000 members and the Angel Drainer malware-as-a-service operation, moving activity to other platforms or proprietary messengers. Treat Telegram as one layer of a wider ecosystem, not a replacement for forum coverage. See the Cybercrime Ecosystem Guide.
What is traded
| Category | Typical offering | Risk to your organisation | Response route |
|---|---|---|---|
| Infostealer logs and combolists | Bundles of browser credentials, cookies and autofill data, often sold by subscription or searched through a bot | Employee, contractor and customer sessions replayed against SSO, VPN and SaaS | Reset, revoke sessions, check device health. See the Infostealer Logs Monitoring and Response Guide |
| Payment cards | Card data and "fullz" with personal details | Fraud losses and chargebacks for issuers and merchants | Card reissue, fraud rules. See the Card Testing and Carding Attacks Defence Guide |
| Phishing kits and phishing as a service | Ready-made login page clones of banks, SaaS and delivery firms, sometimes with MFA relay | Credential and session theft against your users and customers | Brand and domain monitoring, phishing-resistant MFA |
| Database dumps and corporate documents | Leaked customer data, internal files, extortion leaks | Regulatory notification, extortion, follow-on fraud | Validate, scope, notify. See the Ransomware Data Leak Site Listing Playbook |
| Access for sale | VPN, RDP, cloud console or admin panel access (ATT&CK T1650 Acquire Access) | Ransomware or data theft precursor | Treat as active intrusion. See the Initial Access Brokers Guide |
| DDoS for hire and hacktivist calls to action | Booter services, target lists | Service outages | DDoS protection and runbooks |
| Malware and hosting | Stealers, crypters, malware hosting | Capability for low-skill actors | Detection engineering on families seen |
| Fraud services | SIM swap, account takeover, insider recruitment offers | Account takeover, bribed staff | Help desk controls. See the SIM Swap Fraud Guide |
How threat actors use Telegram as infrastructure
Separately from the market, Telegram is legitimate infrastructure that attackers borrow because traffic to it is common and encrypted in transit. The examples below are recorded in MITRE ATT&CK v20.
| Use | ATT&CK technique | Examples recorded by ATT&CK |
|---|---|---|
| Command and control through the Bot API | T1102.002 Bidirectional Communication | Sandworm Team (G0034) Python backdoor; Small Sieve (S1035), used by MuddyWater (G0069), over HTTPS |
| Finding the real C2 address from a channel | T1102.001 Dead Drop Resolver; T1102.003 One-Way Communication | Vidar (S9050); Gamaredon Group (G0047) |
| Exfiltrating stolen data to a bot or chat | T1567 Exfiltration Over Web Service | APT38 (G0082) credentials; Contagious Interview (G1052); InvisibleFerret (S1245) using a bot token; Magic Hound (G0059) |
| Delivering malware through Telegram messages | T1566.003 Spearphishing via Service | ToddyCat loaders sent as archives through Telegram |
| Impersonating IT staff | T1598.001 Spearphishing Service | Scattered Spider in campaign C0027 sent Telegram messages impersonating IT personnel |
| Fake personas and publicity channels | T1585.001 Social Media Accounts | Contagious Interview fake recruiter accounts; Medusa Group (G1051) and Water Galura (G1050, Qilin operators) announcement channels |
| Stealing Telegram data from victims | T1213.005 Messaging Applications | APT38 collecting Telegram Desktop data; RedLine Stealer (S1240) collecting chat files |
The defensive point: if corporate servers or workstations with no business reason to use Telegram are connecting to the Telegram Bot API, investigate. Bot tokens found in malware are also credentials that can sometimes be reported to the platform to disrupt exfiltration. See the Discord and Telegram Bot Tokens Security Guide for securing your own bots.
Where identity fits
Telegram trade is mostly identity trade. Credentials, cookies and session tokens from infostealers, access to admin panels and cloud consoles, and API keys scraped from code are the commodities that move fastest. Two consequences follow.
- Machine credentials appear too: stealer logs from developer machines contain cloud keys, CI tokens and SSH keys alongside passwords. A finding that lists only "employee passwords" may hide non-human credentials with broader access. See the Infostealer Logs and Session Token Abuse Guide.
- Speed matters more than coverage: automated bot shops sell within hours. Pair monitoring with automated reset and session revocation so a finding becomes a closed credential the same day. See the Leaked Credential Response Playbook.
Monitoring Telegram legally and safely
Rules of engagement
The US Department of Justice's Computer Crime and Intellectual Property Section published guidance (version 1.0, February 2020) on gathering intelligence from illicit online markets. Although written for US federal law and Tor forums, its distinctions apply directly to Telegram.
- Passive collection: reading public channels without interacting carries little federal criminal risk in that guidance, though unauthorised access or interception could raise issues.
- Interaction: asking general questions is lower risk; active exchanges that help a seller, or that solicit crime, can create aiding or conspiracy exposure.
- Buying data: purchasing your own stolen data has rarely been prosecuted but carries practical risks (scams, trojanised files, resale), and paying a sanctioned seller can breach sanctions law even without knowledge.
- Personas: pseudonyms are generally lawful; impersonating a real person or a government official is not.
- Governance: keep written rules of engagement vetted by counsel, record activities and business purpose, build contacts with law enforcement, and isolate collection from the corporate network.
Outside the US, take local legal advice: data protection law applies to personal data you collect from channels. Platform terms matter too: Telegram's Terms of Service prohibit data scraping under its content licensing and AI scraping terms, so bulk scraping by your own accounts may breach them even where it is lawful. A commercial provider takes on part of that risk, but you should ask how it collects.
Collection options
| Approach | Strengths | Weaknesses | Best for |
|---|---|---|---|
| Commercial threat intelligence or dark web monitoring service | Wide channel coverage, historical archives, alerting on your keywords and domains | Cost; opaque collection; coverage claims hard to verify | Most organisations |
| In-house analyst with sock puppet accounts in isolated environment | Context, judgement, targeted collection | Does not scale; legal and safety overhead; account bans | Large firms with a CTI team |
| Sector sharing (ISACs, national CERTs) | Validated findings, peer context | Delayed, not specific to you | Everyone, as a supplement |
| Automated in-house scraping | Control and cost at scale | Likely breaches platform terms; legal review needed; brittle | Rarely justified |
Analyst safety
- Isolation: use dedicated devices or virtual machines and phone numbers not linked to staff or the company, with no corporate single sign-on.
- Files: treat every download as malicious; open it only in a sandbox. Files shared in criminal channels can carry malware aimed at the people who download them.
- Exposure: remember that Telegram's privacy policy says it may disclose IP addresses and phone numbers to authorities on valid judicial orders, and group administrators can see who has joined a group; plan personas accordingly.
- Welfare: channels can carry abusive or illegal content; set escalation paths and support for analysts.
Triage of a Telegram finding
- Preserve: capture the post, channel name, channel link, timestamp and any sample shown, with a screenshot and a hash of any file, before the channel disappears.
- Validate without buying: compare sample records with your own systems (do the usernames, card ranges or file names exist?), and check whether the data matches an older, already handled leak.
- Classify: credentials and sessions, customer data, access for sale, or impersonation. Each goes to a different owner (identity team, privacy, incident response, brand).
- Act within a set time: credentials within hours, access sales immediately as a suspected intrusion, data leaks under your notification process.
- Close the loop: record the source, the action and whether the finding was new, so you can measure the provider and your own response.
Rolling out Telegram monitoring
- Define intelligence requirements: list what you need to know (your domains, brands, executive names, BIN ranges, product names, code repositories) and who acts on each finding.
- Get approvals: agree rules of engagement with legal and privacy teams before any collection, including whether purchases are ever allowed.
- Pilot with a provider: run a 60 to 90 day pilot with one or two services, seeded with known past leaks to test coverage and latency.
- Wire findings to action: route credential findings to automated reset and session revocation, card findings to fraud, access sales to incident response.
- Add network detection: alert on connections to the Telegram Bot API (the api.telegram.org host) from servers and from workstations where Telegram is not approved.
- Report abuse: report impersonation channels and bots through the in-app Report option or [email protected] as the FAQ describes, and keep evidence first.
- Review quarterly: measure, prune keywords that only produce noise, and add channels that migrated.
Small and large organisations
A small organisation should not run sock puppets. It should buy a credential exposure and brand monitoring service that covers Telegram, enforce phishing-resistant MFA so leaked passwords matter less, and block or alert on Telegram Bot API traffic from servers. A large organisation or financial institution may justify a CTI analyst who follows specific channels, with documented rules of engagement and close ties to fraud and incident response.
Detection and measurement
- Network: outbound HTTPS to the Telegram Bot API from servers, build agents and kiosks (DNS logs, secure web gateway, firewall SNI logs).
- Endpoint: unexpected processes making Telegram API connections; Telegram Desktop data files read by non-Telegram processes.
- Exposure: provider alerts on your domains, executives, card ranges and source code.
Metrics:
- Median time from a credential finding to reset and session revocation.
- Percentage of findings that led to an action (versus noise).
- Number of confirmed exposures first found on Telegram that no other source reported.
- Number of hosts making unapproved Bot API connections, trending to zero.
- Impersonation channels reported and removed per quarter.
Framework mapping
| Framework | Reference | How it applies |
|---|---|---|
| NIST CSF 2.0 | ID.RA-02; ID.RA-03; DE.CM-01 | Receive and record threat intelligence; monitor networks for Bot API use |
| NIST SP 800-53 Rev. 5 | PM-16 Threat Awareness Program; SI-4 System Monitoring; SC-7 Boundary Protection | Threat intelligence programme, monitoring, egress control |
| ISO/IEC 27001:2022 Annex A | A.5.7 Threat intelligence | Collecting and analysing threat information |
| MITRE ATT&CK v20 | T1102.002, T1102.001, T1567, T1566.003, T1585.001, T1650 | Detections for Telegram-based C2, exfiltration and access sales |
Common failure patterns
- Forum-only coverage: a monitoring contract that covers Tor forums and paste sites but not Telegram misses the high-volume stealer log and card trade.
- Findings with no owner: alerts land in a mailbox and the leaked session is still valid a week later.
- Analysts on corporate kit: joining channels from a work phone or laptop links the company to the persona and exposes the network to malicious files.
- Buying "proof" without approval: an analyst pays a seller to verify a dump, creating sanctions, legal and reputational risk.
- Ignoring Telegram on the network: Bot API traffic from servers is treated as normal messaging, so exfiltration through a bot goes unnoticed.
- Chasing channel names: blocklists of channel names go stale because channels are banned and reappear; track sellers' goods and patterns instead.
Practitioner checklist
- Confirm your monitoring provider covers Telegram channels and bot shops, and test it with a known past leak.
- Write rules of engagement covering passive collection, personas, purchases and evidence handling, approved by legal.
- Isolate any analyst collection environment from the corporate network and identities.
- Route credential findings to automated reset and session revocation, including machine credentials.
- Alert on Telegram Bot API connections from servers and unapproved endpoints.
- Report impersonation channels and bots to Telegram with preserved evidence.
- Track time from finding to remediation as the primary metric.
- Review keywords and channel coverage every quarter.
Standards and references
- Telegram: Privacy Policy
- Telegram: FAQ
- Telegram: Terms of Service
- US Department of Justice CCIPS: Legal Considerations when Gathering Online Cyber Threat Intelligence and Purchasing Data from Illicit Sources
- MITRE ATT&CK: Web Service (T1102)
- MITRE ATT&CK: Exfiltration Over Web Service (T1567)
- Kaspersky Securelist: Goodbye, dark Telegram
- Kaspersky: Blocks are pushing the underground out of Telegram
Related NHI Mgmt Group resources: Dark Web Monitoring Guide · Cybercrime Ecosystem Guide · Infostealer Logs Monitoring and Response Guide · Initial Access Brokers Guide · Discord and Telegram Bot Tokens Security Guide