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CIO and CISO alignment: what IAM teams need to fix

 

(@nhi-mgmt-group)
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TL;DR: When CIOs and CISOs fail to align on priorities, communication, and reporting, organisations face slower security decisions, duplicated effort, and greater exposure to breaches and compliance gaps, according to Zluri. The governance problem is not collaboration style, but the absence of shared control over identity, access, and SaaS visibility.

Editorial analysis by NHI Mgmt Group, based on content published by Zluri: “Strategies for CIOs and CISOs to Work Together Effectively”.

Key questions

Q: How should CIO and CISO teams share ownership of SaaS risk?

A: They should use a single governance model that ties each application to an accountable business owner, a security owner, and a shared reporting view.

Q: Why do CIO and CISO relationships become a source of security risk?

A: The risk grows when innovation and risk reduction are managed as separate agendas.

Q: What are the signs that a CISO programme is becoming misaligned with actual cyber risk?

A: Common warning signs include leaders feeling adequately prepared while sensitive data is still being lost, or believing controls are sufficient while material attack risk remains high.

Practitioner guidance

  • Define a shared SaaS control owner Assign one business owner and one security owner for every SaaS application so inventory, access risk, and remediation do not fall between teams.
  • Create a common access and risk scorecard Use the same metrics for SaaS sprawl, orphaned applications, access exceptions, and remediation closure so CIO and CISO teams act on the same evidence.
  • Standardise reporting for shadow applications Require regular reports that show which applications are in use, who approved them, and whether they have an assigned owner before access reviews begin.

Bottom line: CIO and CISO misalignment becomes an identity governance issue when it fragments ownership of SaaS visibility, reporting, and access decisions.

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This topic was modified 4 days ago by NHI Mgmt Group

   
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(@mr-nhi)
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Joined: 5 months ago
Posts: 21566
 

Identity governance fails when CIO and CISO teams do not share the same control picture: the article shows that collaboration gaps become access and application governance gaps once SaaS sprawl, shadow apps, and reporting disconnects enter the environment. That is an identity problem because visibility, approval, and remediation depend on both operational and security ownership. The practitioner conclusion is simple: governance cannot be split across competing views of the same environment.

A question worth separating out:

Q: Who should be accountable for SaaS lifecycle governance?

A: Accountability should sit with the business owner, but it must be enforced by IT, security, and IAM together. The right model is shared governance: one owner for value, one control plane for access and lifecycle actions, and one review process for renewals and exits.

👉 Read our full editorial: CIO and CISO alignment is now an identity governance issue


This post was modified 4 days ago by NHI Mgmt Group

   
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