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03/06/2026 11:52 am
TL;DR: A survey of more than 200 customers found Delinea Platform users reported over $2.2 million in average annual ROI, including $2.1 million in incident-prevention savings and 2,236 hours saved on identity security tasks, according to Delinea and UserEvidence. The broader lesson is that identity control value now depends on visibility, automation, and governance coherence, not isolated point tools.
NHIMG editorial — based on content published by Delinea: How Delinea Platform customers achieved $2.2M in annual ROI
By the numbers:
- 2, ustomers saved 2,236 hours annually on identity security tasks.
- 94% of customers reported consolidating their security tools using the Delinea Platform.
Questions worth separating out
Q: How should IAM teams justify consolidation of identity security tools?
A: IAM teams should justify consolidation by showing whether fewer tools reduce manual work, improve policy consistency, and improve detection or response outcomes.
Q: Why does identity visibility matter so much for privileged access governance?
A: Identity visibility matters because governance fails when teams cannot connect credentials, accounts, sessions, and policy conditions in one operational view.
Q: What breaks when autonomous agents are managed like ordinary NHIs?
A: What breaks is the assumption that access is stable, reviewable, and externally directed.
Practitioner guidance
- Quantify identity-security ROI by control domain Track incident-prevention savings, labour hours, and audit effort separately for human access, NHI governance, and any autonomous or agentic access paths.
- Map privileged access visibility to real decision points Inventory which credentials, accounts, and sessions are visible before access is granted, during use, and after activity completes.
- Separate static entitlement review from runtime enforcement Do not rely on recertification alone for actors that can change behaviour in-session.
What's in the full article
Delinea's full blog post covers the operational detail this post intentionally leaves for the source:
- Survey methodology behind the 200-plus customer sample and how the ROI model was calculated
- Per-metric breakdowns for incident prevention, labour savings, and productivity changes by customer segment
- Customer quotes and implementation context that show how teams achieved the reported visibility and audit gains
- The full narrative behind tool consolidation and how respondents described their post-deployment identity security posture
👉 Read Delinea's full analysis of Platform ROI and identity security consolidation →
Delinea Platform ROI: what $2.2M means for IAM teams?
Explore further
03/06/2026 11:55 am
Platform consolidation is now an identity governance strategy, not just a procurement choice. The article shows that organisations are looking for measurable outcomes from fewer tools, less manual work, and better enforcement coherence. That matters because fragmented identity stacks produce blind spots between visibility, policy, and response. Practitioners should read this as a signal that governance value is increasingly judged by operational coherence, not feature coverage.
A few things that frame the scale:
- 72% of organisations have experienced or suspect they have experienced a breach of non-human identities, according to 2024 ESG Report: Managing Non-Human Identities.
- Enterprises that have experienced a compromised NHI averaged 2.7 separate incidents in the past 12 months, according to 2024 ESG Report: Managing Non-Human Identities.
A question worth separating out:
Q: How should organisations measure whether identity governance is actually working?
A: Organisations should measure whether governance reduces incident cost, manual workload, and time to detect or contain risky access. If the only visible improvement is fewer tools, the programme may not be effective. Strong governance shows up in faster policy enforcement, clearer ownership, and fewer unreviewed access paths.
👉 Read our full editorial: Delinea Platform ROI points to identity security consolidation gains
