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OT Product Procurement Guide: Turning Secure by Demand Priorities Into Contract Requirements

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By NHI Mgmt Group, edited by Lalit Choda Updated 27 October 2026 13 min read
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The security of a plant is largely fixed on the day its controllers, HMIs and engineering software are bought, and most OT tenders still ask almost nothing about it. A PLC with hard-coded passwords, no logging and a ten-year life will be in service long after the project team has moved on, and asset owners then spend years building compensating controls around it. In January 2025 CISA and partner agencies from the United States, Australia, Canada, the European Commission, Germany, the Netherlands, New Zealand and the United Kingdom published Secure by Demand priority considerations that give OT buyers twelve concrete security elements to ask manufacturers about. This guide turns those elements into requirements, evidence requests, scoring and contract language for controllers, HMIs, SCADA and DCS platforms, IIoT devices and the integrators who deliver them. It is for OT engineers, procurement leads and security architects writing tenders, and complements the OT Security Platform Buyer's Guide, which covers buying security monitoring tools rather than control products.

Key takeaways

  • Ask the twelve questions every time. The Secure by Demand OT priorities cover configuration management, logging, open standards, ownership, data protection, secure defaults, secure communications, secure controls, strong authentication, threat modelling, vulnerability management and patch tooling.
  • Demand evidence, not assurances. Ask for SBOMs, sample CSAF advisories, published end-of-life dates, threat model summaries and certifications such as ISASecure CSA or SDLA against IEC 62443-4-2 and 4-1.
  • Security features belong in the base product. The guidance expects logging, role-based access control and phishing-resistant MFA without paid add-ons; write that into the specification.
  • Contract for the whole life. Support periods, free security patches, compatibility testing turnaround and vulnerability notification need to be contractual, not marketing.
  • Test before you accept. Add security checks to factory and site acceptance tests so that defaults, open ports and accounts are verified before handover.

Why procurement is the strongest OT security lever

  • Long service lives: controllers and DCS platforms often run for fifteen years or more, so each purchase sets the risk baseline for a generation of equipment.
  • Retrofitting is expensive: adding authentication or logging after installation usually means new hardware or a full upgrade project, while asking at tender stage costs little.
  • Collective demand moves markets: the purpose of Secure by Demand is that consistent questions from many buyers push manufacturers to build security in by default. See the Software Liability and Secure by Design Policy Guide.
  • Regulation is arriving: the EU Cyber Resilience Act entered into force on 10 December 2024 and its main obligations apply from 11 December 2027, with vulnerability and incident reporting obligations applying earlier, from 11 September 2026. Products with digital elements sold in the EU will need to meet essential cybersecurity requirements. See the EU Cyber Resilience Act Guide.

The twelve Secure by Demand elements as requirements

The table restates each element from the January 2025 joint guide as a requirement you can place in a specification, with the evidence to request. Element names are as published; the requirement wording is NHI Mgmt Group's adaptation.

ElementRequirement to specifyEvidence to request
Configuration ManagementThe product tracks and controls changes to configuration and engineering logic and supports secure backup and restoreDescription of change tracking, sample change log, backup and restore procedure
Logging in the Baseline ProductSecurity, safety and change events are logged by default in open formats, without paid add-onsEvent catalogue, sample logs, supported export formats (for example syslog)
Open StandardsThe product uses open, interoperable standards so the buyer can add or change suppliersList of supported protocols and standards, including secure variants
OwnershipThe operator can maintain and change the product without unnecessary supplier dependency, and may add security toolsLicensing terms, statement on third-party security tools, documentation access
Protection of DataOperational data is protected at rest, integrity is verifiable, and data is not shared or sold without consentData handling statement, encryption details, contract clause on data use
Secure by DefaultNo default passwords; secure protocols enabled and insecure ones disabled out of the box; reset to original configuration possibleDefault configuration listing, hardening guide, first-boot behaviour
Secure CommunicationsAuthenticated, certificate-based communication that is easy to deploy and renew, and does not stop critical processes when a certificate failsCertificate management design, behaviour on expiry, supported key lengths
Secure ControlsThe product resists malicious commands, keeps essential functions available and stays stable during security scansRobustness testing results, statement on scan tolerance
Strong AuthenticationRole-based access control and phishing-resistant MFA in the baseline version, no shared role-based passwordsRole model, supported MFA methods, directory integration options
Threat ModelingThe manufacturer maintains a current threat model with documented mitigations, ideally referencing public sources such as MITRE EMB3DThreat model summary or attestation, mapping to EMB3D threats
Vulnerability ManagementCVE-based process, SBOM, machine-readable advisories (CSAF), coordinated disclosure policy and timely, free patchesSBOM sample, CSAF feed URL, disclosure policy, historic advisory list
Upgrade and Patch ToolingDocumented, verifiable, compatibility-tested and free patching and upgrades, published end-of-life dates, support for modern operating systemsPatch procedure, signing method, lifecycle policy with dates, supported OS list

Certifications and evidence that carry weight

EvidenceWhat it showsHow to use it
ISASecure CSA (IEC 62443-4-2)A component has been assessed against component security requirementsCheck the certified model, firmware version and security level match what you are buying
ISASecure SDLA (IEC 62443-4-1)The supplier's secure development lifecycle has been assessedStrong signal for long-lived platforms; ask for the certificate scope
ISASecure SSA (IEC 62443-3-3)A system has been assessed against system security requirementsUseful for DCS and SCADA platforms delivered as a system
ISASecure ACSSA (62443-2-1, 2-4, 3-2, 3-3)Assessment of an automation and control system as deployedRelevant where an integrator delivers a complete solution
SBOMSoftware components and versionsFeed into vulnerability matching. See the SBOM Guide
CSAF advisory feedMachine-readable vulnerability informationConfirm a provider-metadata.json exists and advisories include product versions. See the CSAF Security Advisories Guide
Published lifecycle policySupport and end-of-life datesCompare with planned asset life; price extended support up front
Threat model mapped to MITRE EMB3DWhich embedded device threats the supplier considered and mitigatedIdentify unmitigated threats you must cover with compensating controls

For how the product security parts of the standard work, see the IEC 62443-4-1 and 4-2 Secure Product Development Guide and the ISASecure Certification Guide. A certificate covers a specific product version and scope; it is evidence, not a guarantee.

Contract language to include

  • Support period: "[Supplier] shall provide security updates for [Product] at no additional charge until at least [date], and shall give [Organisation] at least [24] months' notice of end of support."
  • Vulnerability notification: "[Supplier] shall notify [Organisation] of vulnerabilities affecting delivered versions within [5] business days of confirming them, and publish advisories in CSAF 2.0 format."
  • Patch qualification: "[Supplier] shall state compatibility of third-party operating system and component updates with [Product] within [30] days of their release, and within [7] days for vulnerabilities listed in the CISA KEV catalogue." See the OT Patch Management Guide.
  • Secure defaults: "Products shall be delivered with no default or hard-coded credentials, unused services disabled and logging enabled as documented in the hardening guide."
  • SBOM: "[Supplier] shall provide a machine-readable SBOM for each delivered firmware and software version and update it with each release."
  • Security tooling rights: "[Organisation] may deploy passive network monitoring and endpoint security tools on the system without voiding warranty or support, subject to documented compatibility guidance."
  • Data use: "Operational data collected by the product or supplier services shall not be sold or shared with third parties without [Organisation]'s written consent."

Adapt periods to the product class and your sector, and have legal review the final wording. For wider clause sets, see the Third-Party Security Contract Clauses Template.

Integrators and service providers

Most OT products reach site through a system integrator who configures, programs and often maintains them. IEC 62443-2-4 sets security requirements for these service providers. In tenders, require the integrator to:

  • Deliver hardened: apply the manufacturer's hardening guide and document every deviation.
  • Hand over all credentials: transfer and then let you rotate every account created during commissioning; no integrator-only accounts left behind.
  • Use your remote access: connect only through your brokered remote access with named accounts and MFA. See the OT Remote Access Guide.
  • Protect project files: engineering projects, passwords and network diagrams held securely and returned or destroyed at contract end.
  • Deliver documentation: asset inventory with versions, network drawings, conduit rules and backup copies at handover.

See the OT Third-Party and Integrator Access Guide.

Where identity fits

Three of the twelve elements are identity questions. Strong Authentication asks for role-based access and phishing-resistant MFA in the base product and an end to shared role passwords; Secure by Default rules out default credentials; Secure Communications depends on certificates, which are machine identities that need issuing, renewal and revocation. Ask how the product integrates with your directory, how service accounts between HMIs, historians and controllers are created and rotated, and what happens to the process when a device certificate expires. See the OT and ICS Identity and Access Guide and the Device and IoT Identity Guide.

Decision guidance: proportionate requirements

Not every purchase needs every element as a hard requirement. Set the bar by where the product will sit and what it controls, so that small purchases are not blocked and critical ones are not waved through.

Purchase typeMandatory (pass or fail)ScoredEvidence depth
Safety or high-criticality controllers, DCS and SCADA platformsSecure by Default, Strong Authentication, Vulnerability Management, Upgrade and Patch Tooling, Logging, published support periodRemaining elements, with Secure Controls and Threat Modeling weighted highlyCertificates (CSA, SDLA or SSA), SBOM, threat model summary, lab test of a sample
Supervisory and site systems (HMIs, historians, engineering software)Secure by Default, Vulnerability Management, Upgrade and Patch Tooling, support periodStrong Authentication, Logging, Secure Communications, OwnershipQuestionnaire with documents, SBOM, CSAF feed check
Field devices and IIoT sensorsNo default credentials, signed firmware updates, support periodSecure Communications, Protection of Data, Open StandardsQuestionnaire, hardening guide, update procedure
Small spares and like-for-like replacementsSupported firmware version, no known exploited flaws unmitigatedNoneCheck against supplier advisories and KEV

Where no compliant product exists, which is common for specialised controllers, choose the best available, record the gaps and the compensating controls, and send the gap list to the supplier as a formal request for the roadmap. That feedback is the point of Secure by Demand.

Running a secure OT procurement

  1. Classify the purchase: zone, criticality, safety role and target security level, so that requirements are proportionate. See the IEC 62443-3-2 OT Risk Assessment Guide.
  2. Write requirements from the twelve elements: mark each as mandatory or scored, depending on the classification.
  3. Issue a security questionnaire with evidence requests: the table above, plus certificate copies and lifecycle dates.
  4. Score responses: weight mandatory items as pass or fail; for scored items, give more weight to authentication, secure defaults, vulnerability management and patch tooling for high-criticality zones.
  5. Verify in a test: where possible, assess a sample unit for open ports, default accounts, logging and behaviour under a standard scan in a lab. See the Safe Active Scanning and Testing in OT Guide.
  6. Contract: include support, notification, qualification, SBOM and tooling rights clauses.
  7. Accept with security tests: add checks to the factory acceptance test (FAT) and site acceptance test (SAT): defaults changed, unused services off, logs reaching the collector, backups restorable, credentials handed over.
  8. Record residual gaps: unmet requirements become dated compensating controls and feedback to the supplier for the next release.

Small and large buyers: a small utility or manufacturer can still ask the twelve questions in a short questionnaire and insist on the support period and notification clauses, which cost nothing. Large operators and buying groups should publish a standard OT security specification, share supplier responses across sites and track supplier performance over time.

Measuring the programme

  1. Percentage of OT purchases above a threshold value that included the security requirements and questionnaire.
  2. Percentage of new OT assets delivered with no default credentials and logging enabled, verified at SAT.
  3. Percentage of new assets with a documented support end date and SBOM on file.
  4. Number of suppliers in the OT inventory with a working CSAF feed or equivalent advisory subscription.
  5. Number of unmet mandatory requirements accepted by exception, and their age.
  6. Median supplier patch qualification time compared with the contracted value.

Framework mapping

FrameworkReferenceRelevance
NIST CSF 2.0GV.SC-04, GV.SC-05, GV.SC-06, GV.SC-07, ID.RA-09Supplier criticality, requirements in contracts, due diligence, supplier risk, integrity of acquired hardware and software
NIST SP 800-53 Rev. 5SA-4, SA-8, SA-11, SA-22, SR-3, SR-4, SR-5Acquisition process, engineering principles, developer testing, unsupported components, supply chain controls, provenance, acquisition strategies
IEC 624432-4, 3-3, 4-1, 4-2Service provider, system, development lifecycle and component requirements. See the IEC 62443 Guide
ISO/IEC 27001:2022A.5.19, A.5.20, A.5.21Supplier relationships, security in supplier agreements, ICT supply chain
EU Cyber Resilience ActEssential requirements for products with digital elementsManufacturer obligations from 11 December 2027
MITRE EMB3DDevice properties, threats and mitigationsCommon language for supplier threat models

Common failure patterns

  • Security as a checkbox: a generic "complies with IEC 62443" line with no version, security level or evidence.
  • Security features as paid options: logging, MFA or encryption priced as add-ons and cut when the budget tightens, contrary to the baseline expectation in the guidance.
  • No support date: products bought without a published end-of-life date, leaving the operator unpatched mid-life.
  • Integrator accounts never handed over: shared commissioning passwords stay valid for years after go-live.
  • Acceptance tests ignore security: FAT and SAT check function only, so defaults and open services reach production.
  • Tooling rights missing: the warranty forbids monitoring or endpoint agents, blocking later security controls.

Practitioner checklist

  • Use the twelve Secure by Demand elements as the backbone of every OT specification.
  • Classify each purchase by zone, criticality and target security level.
  • Request evidence: SBOM, CSAF feed, lifecycle dates, threat model summary and certificates.
  • Require logging, role-based access and phishing-resistant MFA in the base product.
  • Contract for support period, vulnerability notification, patch qualification timelines and free security updates.
  • Secure the right to deploy monitoring and endpoint tools.
  • Add security checks to FAT and SAT and verify credential handover.
  • Record unmet requirements as dated compensating controls.
  • Report procurement coverage and supplier performance to OT and security leadership.

Standards and references

Related NHI Mgmt Group resources: OT Security Platform Buyer's Guide · OT Security Guide · Third-Party Risk Management Guide · IEC 62443-4-1 and 4-2 Secure Product Development Guide · EU Cyber Resilience Act Guide

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NHIMG Editorial Note
Researched and written by the NHI Mgmt Group editorial team using AI tools, under the editorial direction of Lalit Choda. Facts are drawn from the sources listed on this page and checked by our automated quality process. Last updated 27 October 2026. Spotted an error? Use our contact page.
NHI Mgmt Group, the independent authority on Non-Human Identity, IAM and Agentic AI security. nhimg.org